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ChatBot includes interactive messages, which assists organizations with improving customer engagement using images, clickable buttons, carousels and quick replies. Features include machine learning, data security, user segmentation, widgets, multimedia support, reporting and more. The platform includes white-label functionality, which allows users to personalize the interfac...
6. Built-In Language Translation (Go Global) – Convert chat into any language with the click of a button! How Can You Use ChatterPal? ChatterPal has many uses and can fit any type of business to increase sales and leads. I’ll go over just a few ways this technology can be used to grow your business. Ecommerce and website owners can offer discounts and coupons to boost sales!
We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription.
For TTS feature, you have a lot of languages for your selection like: Australian English, Brazilian English, British English, Canadian French, Castalian Spanish, Danish, Dutch, French, German, Icelandic, Indian English, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Swedish, Turkish, US English, US Spanish, Welsh, Welsh English.
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