One of the basic problems for online websites that are marketing anything whether it is a product or service or both is communication and being able to help the customer in their decision making process. With the growing demand in online marketing, customers are looking for a quick and easy way to get their browsing and purchasing done. Most customers are turned off by automated phones, or phones that put you on hold for years. Customer support and help especially in making their purchase has become paramount. Therefore tools are needed to bring this about. I believe after testing ChatterPal that the creators have solved a very important customer relational problem and have done it with automation.
Botengine has reduced the workload on the helpdesk department . However ,I fear we may come one day have an advanced Botengine ,years down the line ; which is able to respond to the current complex queries we respond to and thus when that day comes , why would my employer keep me at the job ,when a Bot can do a better job ,without ever getting tired.
This is something I've found out as I built modern technology companies. Now I'm currently on my third business is actually try to clarify it like they're a five-year-old and also I amusingly claim this about my father who I love dearly. He's one of my heroes. He's my friend however truthfully just needing to discover how to clarify just how Clearness works, exactly how my previous firm Flowtown functioned, what I did at Spheric to someone that's not technical is really a great means to just practice your abilities for customer support or live conversation.
In the next step you tweak the Avatar’s association with your logo, whether it’s on their shirt, clipboard, or bag they are carrying. You also get to tweak the chat box colors to match your website and avatar. They even have a way that you have full control of tweaking these colors with a special custom color selection. So far so good but it is the chat technology I think that really takes this to a level never seen before.
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