When you choose a personal assistant agency you simply need to tell them what kind of person you need and what for, then they will go off and do the heavy lifting for you; they can handle all of the vettings, interviewing, and hiring candidates for the job.  A specialist agency can keep their costs down through repeated advertising – passing these savings on to you, and when you hire a personal assistant agency their market knowledge should also help to reduce the chances of failed hiring.  In fact, many agencies also offer rebate periods and will re-advertise your vacancy if the candidate leaves the position within a specified period of time.

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Commuting to work each day can eat up a lot of your time. Getting ready for work (grooming, putting on professional attire, etc.) and commuting to your office (and then back home again later) typically take up hours of your day. By using a virtual office, you can instantly eliminate your daily commute, saving time that you can put towards more useful things.

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Working in an office carries a lot of secondary expenses. For instance, you have to pay for your transportation costs (gasoline, bus/train tickets, etc.), professional attire (suits, business accessories), and other related costs (lunch, makeup/deodorant, etc.). These costs can quickly add up, although they’re rarely considered. For business owners, who must lease or rent a space, the costs are much greater. When you use a virtual office, you can end up saving a lot of money. 

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You might decide to hire a PA on your timezone, who can work (virtually) alongside you each day. But, thanks to modern technology, you could also hire a PA on a completely different timezone which means that while you sleep, work gets completed. This gives you the space to set tasks throughout the day as you think of them, then wake up to a completed to-do list. For entrepreneurs who aren’t able to forward-plan tasks, this gives you the time and space to allocate responsibilities and make the most of your virtual PA.
Increase cross-cultural awareness. People involved in global teams should know and understand the challenges that come with communicating across cultures. For example, an American multinational oil and gas corporation wanted to ensure their non-Iraqi employees were equipped with the cultural knowledge and skills needed to succeed in the Iraqi context. Aperian Global worked with corporation leaders and local Iraqis to design a workshop for multinational employees assigned to Iraq, and it was offered in the US and the Middle East. A pre-departure workshop was also created for employees traveling to Iraq. It addressed issues such as safety, security, and health, as well as business and cultural topics. The workshops gave leaders and employees the information, skills and confidence needed to successfully collaborate and conduct business across cultural boundaries.

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Estimates claim that about 2.8% of the global workforce works from home at least half of the time. Although this number seems low at first glance, consider the fact that the number of people who work from home has increased 103% since 2005. There’s no denying that there is an upward trend of work-from-home flexibility in society today — and this trend does indeed come with many benefits, such as the following:
There are pros and cons of working from home. Every organization is unique — what may work for one may not work for another — but society is advancing in a way that’s leading to more virtual teams and opportunities to work remotely. Once a company decides to implement work from home policies, it’s wise to consider the possible roadblocks to success.

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Isolation. When you work from home, it’s likely that you’ll experience less contact with other professionals in your field — especially for, but not limited to, individual contributor roles. You won’t have a daily commute, so you won’t encounter other people on your way to and from the office. You won’t bump into other workers at the water cooler for a casual conversation, or have lunch with your coworkers a few days a week. With fewer encounters with other people — and other professionals in your field — it’s easy to feel isolated, which can lead to a slump in progress or even depression.

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With a virtual office, you never have to worry about scaling up or downsizing, nor do you have to go through the process of moving or relocating. Relocation can be a major impediment for businesses, taking a lot of time and creating huge costs, challenges, and complications. With a virtual office, there is no need to worry about relocation or other associated challenges.

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Finding the right talent to fill your personal assistant role(s) can be tough.  It can be a real pressure to find the “right” candidate and if you are not actively involved in recruiting it can be difficult to know exactly where to start – or indeed where to finish in finding the right professional.  You may have a list of requirements you expect from your personal assistant but in such a sensitive position it can be difficult to find a candidate you can trust.   For this reason, many people choose to outsource their personal assistant recruiting to an external agency.


Your business is growing, and you are busier now more than ever. You could use an extra set of hands, so someone suggested that you should use a virtual assistant. However, you have no idea what a virtual assistant is or for that matter, how they can help you. If that is the case, small business owner, it is time for you step into 2014 and become virtual. You will add your business to the growing trend of those utilizing virtual assistants.


Increased productivity. Virtual collaboration tools allow remote employees to collaborate as if they’re in the same conference room. Employees can use forms of virtual communication in the workplace, such as video conferencing, as well as email, instant messages, and the telephone. Workers are more likely to work in excess of 40 hours a week if they’re working from home, and they also take fewer sick days. Employees working together across various time zones are more likely to achieve success if they’re able to collaborate from home. Business hours increase with more flexibility. Furthermore, business will continue as usual regardless of weather conditions that could limit productivity due to hazardous driving conditions.
Virtual collaboration offers a profound way to cater to employees with diverse working styles. For example, detailed-driven workers tend to excel in virtual environments. They typically have no trouble planning their workday and accomplishing daily tasks. Emotionally driven individuals may prefer to speak directly over the phone or face-to-face in a video conference, because they typically read social cues very well and prefer verbal communication. Idea-driven workers thrive when facilitating change and usually prefer a lead role in brainstorming solutions, so you should consider giving them more responsibility when strategizing in the virtual setting. Data-driven workers are highly adept at solving complex problems. They don’t typically need an extra push to stay on topic or on budget, but they may prefer to work alone quietly rather than lead a virtual group discussion.

Drift provides conversational marketing and sales software powered by both automation (rule-based) and artificial intelligence (NLP). According to their website, "Drift's conversational AI is trained on over 6 billion conversations to identify the patterns that engage and convert visitors into qualified pipeline." This means the machine learning that the chatbot comes with is already pre-trained and ready to go.

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