Cons: Quite frankly, I didn’t see too much and I usually find problems pretty quickly. I guess if there was anything, it would be to provide a means to tweak the chatterpal for mobil phone use for it’s size and placement, as the dimensions are different on a phone as per a desktop. Perhaps more ChatterPal Avatars like a professor, or a crazed out scientist, but their set of Avatars was pretty good as it is.
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SOCIAL MEDIA INTEGRATION : Livechat enable us place a chat feature on our Facebook fan page,thereby enabling our helpdesk agents respond to chats from Facebook,like they come from our website. TICKET REPORTING : The ticket reporting feature provided by Livechat shows us the number of tickets created by customers.While also giving us a breakdown on how many of these ticket were successfully resolved,how many were left unresolved,how many had positive or negative ratings etc This vital analytical information ,enable us measure the performance of our helpdesk team.
I do a great deal of e-mail, a great deal of interactions, I make use of hotkeys and you can do this in a lot of different methods. Much of the various live conversation software program around support a hotkey application or you can utilize a software program like a ChatterPal I believe there may be a Windows edition yet on a Mac which lets you establish faster ways for frequently asked inquiries as well as reactions.
Nothing On the Market Can Touch ChatterPal – At Any Price. Sure, you could easily spend $1500 per year or more for an AI-chatbot subscriptio. And you Still won’t get the dynamic 3D Avatar animation, interactive voice/language capabilities, and all the other incredible features that you get with ChatterPal for a low one-time price. Or you could invest tens of thousands of dollars to develop an app like ChatterPal in-house (like Fortune 500 companies do) and Still not have all the features and capabilities that you’ll get with ChatterPal. There’s just no comparison. Period.
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