SOCIAL MEDIA INTEGRATION : Livechat enable us place a chat feature on our Facebook fan page,thereby enabling our helpdesk agents respond to chats from Facebook,like they come from our website. TICKET REPORTING : The ticket reporting feature provided by Livechat shows us the number of tickets created by customers.While also giving us a breakdown on how many of these ticket were successfully resolved,how many were left unresolved,how many had positive or negative ratings etc This vital analytical information ,enable us measure the performance of our helpdesk team.
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Automated messages are the greatest method to engage with your ChatterPal client at the best moment and also guide him towards the conversion. Allow's say that your site visitor gets on a particular page for more than 5 minutes. He might be trying to find some specific details. Let him recognize that you can aid. (Obviously you can not try to find every uncertain possible consumer. Fortunately a trigger will do all the benefit you).
What Makes ChatterPal Better Than Other Apps? ChatterPal comes loaded with industry leading features that are not available in any other app. This includes smart chat automation, interactive 3D avatars, award winning text-to-speech, one-click translation, logo mapping and a whole lot more. You get all this for a jaw dropping low one-time price that comes with Commercial License & Unlimited site license.