One of the basic problems for online websites that are marketing anything whether it is a product or service or both is communication and being able to help the customer in their decision making process. With the growing demand in online marketing, customers are looking for a quick and easy way to get their browsing and purchasing done. Most customers are turned off by automated phones, or phones that put you on hold for years. Customer support and help especially in making their purchase has become paramount. Therefore tools are needed to bring this about. I believe after testing ChatterPal that the creators have solved a very important customer relational problem and have done it with automation.
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1] It claimed to be able to have websites with little traffic to increase web traffic. I never say that. 2] I never been able to sell one of these chatbots. 3] I been trying Manychat as well for Facebook Messenger. Botengine was easy to integrate with our existing Livechat helpdesk program . I am impressed with the ease at which Botengine is able to respond to the most popular of simple questions we get from our customers like; the address of the company , what we do , our subscription rates etc While these questions may appear to be straight forward , they are the most asked question which our customers throw at us . With the coming of Botengine ,we no longer need to bother ourselves with these sort of questions ; Botengine responds to them ,while we await the tough ,complex queries.
Botengine has reduced the workload on the helpdesk department . However ,I fear we may come one day have an advanced Botengine ,years down the line ; which is able to respond to the current complex queries we respond to and thus when that day comes , why would my employer keep me at the job ,when a Bot can do a better job ,without ever getting tired.
Step 2 is where you choose your Avatar’s voice, whether through an AI voice which uses whatever script you give it, whether you hand type it, copy and paste it, or use a provided professional script for a particular niche. A huge amount of voice choices, voice characters, and even international ones, including voice translation if you purchase one of the otos. You also can tweak the voices speed and pitch which is a new technology all together outdistancing Video Pal, one of their previous products.
Yet if you notice to upper right of picture are ready made chats, meaning they have made chat’s ahead of time for particular scenarios such as taking an order, giving a coupon, signing up to a webinar, getting a freebie in exchange for an email and even exit popup abilities. Want to take it a step further, Doctor’s, Lawyers, Hairstylist, and more, all need to make appointments. Guess what ChatterPal does that too. And what puts the cherry on top of it all is that the front end offer comes with a Commercial License.
The visitors on your web page have to recognize that a real-time conversation is the fastest way to communicate with you. Let them know that you prepare to respond. You can make use of different messages over your chat box. For instance: "Hey there, we are right here and also ready to answer your concerns!" Be initial. Examine your messages and also select the most effective one.