We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription.
The men behind ChatterPal are Paul Ponna and Sid Diwar. They have been teaming up for nearly a decade and together launching many successful products such as Video Robot, Animation Studio, Automation Bundle, Video Pal and Video Builder. Their products have received many positive feedbacks and until now, they are still on the market as the highly convert software.
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