We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription.
For TTS feature, you have a lot of languages for your selection like: Australian English, Brazilian English, British English, Canadian French, Castalian Spanish, Danish, Dutch, French, German, Icelandic, Indian English, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Swedish, Turkish, US English, US Spanish, Welsh, Welsh English.
The interesting updates I heard about Chatterpal attracted me to the core, and I thought I should share them with you guys too. ChatterPal is a product developed by Paul Ponna, which is a user-friendly technology that makes use of the messaging and advanced chatbot system to add visitor communication on any website. The important goal of Chatterpal is to boost leads and sales.
Okay, so discuss it like they're a five-year-old even if you feel like their incredibly technological or you sell an innovation product. ChatterPal just assists the whole discussion 'cause most consumers will not also tell you that they do not get what you're what you're saying. They'll simply resemble yeah fine got it and afterwards they'll proceed. So ensure that you simplify.
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SOCIAL MEDIA INTEGRATION : Livechat enable us place a chat feature on our Facebook fan page,thereby enabling our helpdesk agents respond to chats from Facebook,like they come from our website. TICKET REPORTING : The ticket reporting feature provided by Livechat shows us the number of tickets created by customers.While also giving us a breakdown on how many of these ticket were successfully resolved,how many were left unresolved,how many had positive or negative ratings etc This vital analytical information ,enable us measure the performance of our helpdesk team.
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ChatterPal is known as a brand new, revolutionary new technology app which allows you to boost sales, leads and money by using builtin industry-leading features and artificial intelligence. With ChatterPal, you will have the chance to experience cutting-edge “Interactive 3D Avatar” technology with AI backed “smart, powerful Chat Automation“. Thus, you will be able to get the results like no other chat app in the market.