SOCIAL MEDIA INTEGRATION : Livechat enable us place a chat feature on our Facebook fan page,thereby enabling our helpdesk agents respond to chats from Facebook,like they come from our website. TICKET REPORTING : The ticket reporting feature provided by Livechat shows us the number of tickets created by customers.While also giving us a breakdown on how many of these ticket were successfully resolved,how many were left unresolved,how many had positive or negative ratings etc This vital analytical information ,enable us measure the performance of our helpdesk team.
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You have probably found out about this sales technique currently. An online conversation is very practical for upselling. Specifically currently when your possible consumer is not sure which variant of your item is the right one for him. You can simply expose him to the choice he didn't consider. Anyway do not be too consumed with attempting to sell. Offer just helpful suggestions.
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ChatterPal combines industry leading features like Unlimited smart chat automation, talking 3D avatars, text-to-speech, one-click translation and a whole lot more to instantly skyrocket your leads, sales and profits using artificial intelligence! People who have seen this technology in action are calling it a “game-changer”, “pattern interrupt”, “revolutionary”, “groundbreaking” technology.