Cons: Quite frankly, I didn’t see too much and I usually find problems pretty quickly. I guess if there was anything, it would be to provide a means to tweak the chatterpal for mobil phone use for it’s size and placement, as the dimensions are different on a phone as per a desktop. Perhaps more ChatterPal Avatars like a professor, or a crazed out scientist, but their set of Avatars was pretty good as it is.
ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants to streamline communication across websites, Facebook pages and messaging applications. It offers a visual builder with drag-and-drop capabilities, which allow users to design chatbots using various customizable templates such as e-commerce, sales, bookings and recruitment.
As far as using the software I found it very easy to use and navigate. You first start choosing your Avatar. An Avatar here is a cartoon business characters, 3D imagery, animals, and green screen. Green screen allows you to be able to use spokespersons that you upload or a recording of yourself. This presents a wide range of choices covering most situations.
We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription.
Okay, so discuss it like they're a five-year-old even if you feel like their incredibly technological or you sell an innovation product. ChatterPal just assists the whole discussion 'cause most consumers will not also tell you that they do not get what you're what you're saying. They'll simply resemble yeah fine got it and afterwards they'll proceed. So ensure that you simplify.
If You're an Offline Consultant ==) Because you get a commercial license, you can offer ChatterPal as a premium service to your business clients for a recurring monthly fee. Set up a powerful custom-branded chat agent on your client’s website, and configure the chatflow per your client’s needs. The entire process should take less than an hour. Then, you simply get paid every month by your client to maintain it - with no additional work.