SOCIAL MEDIA INTEGRATION : Livechat enable us place a chat feature on our Facebook fan page,thereby enabling our helpdesk agents respond to chats from Facebook,like they come from our website. TICKET REPORTING : The ticket reporting feature provided by Livechat shows us the number of tickets created by customers.While also giving us a breakdown on how many of these ticket were successfully resolved,how many were left unresolved,how many had positive or negative ratings etc This vital analytical information ,enable us measure the performance of our helpdesk team.

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As you can see above you have several choices, you can ask a question, a yes or no decision question, which can branch out into multiple yes/no questions. You can allow persons to have choices and hit different buttons, you can provide a url to go to, along with uploading pictures, and even videos right into the chat stream. If you look above where the red x’s are you can see that there are two statements, and you can add more. This is where the chat typist will type several messages back to back. Somehow the chat in real time makes it look like it’s a person typing. Very impressive here.
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I do a great deal of e-mail, a great deal of interactions, I make use of hotkeys and you can do this in a lot of different methods. Much of the various live conversation software program around support a hotkey application or you can utilize a software program like a ChatterPal I believe there may be a Windows edition yet on a Mac which lets you establish faster ways for frequently asked inquiries as well as reactions.


Customer service undoubtedly plays an essential part in any kinds of business. Many companies have invested huge budget on hiring staffs, virtual agents or sophisticated platform in order to please clients as well as support them promptly. Good customer service is more likely to lead the visitors to purchasing decision, which helps business owners boost their sale.
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SOCIAL MEDIA INTEGRATION : Livechat enable us place a chat feature on our Facebook fan page,thereby enabling our helpdesk agents respond to chats from Facebook,like they come from our website. TICKET REPORTING : The ticket reporting feature provided by Livechat shows us the number of tickets created by customers.While also giving us a breakdown on how many of these ticket were successfully resolved,how many were left unresolved,how many had positive or negative ratings etc This vital analytical information ,enable us measure the performance of our helpdesk team.

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I do a great deal of e-mail, a great deal of interactions, I make use of hotkeys and you can do this in a lot of different methods. Much of the various live conversation software program around support a hotkey application or you can utilize a software program like a ChatterPal I believe there may be a Windows edition yet on a Mac which lets you establish faster ways for frequently asked inquiries as well as reactions.
12. The Fastest Way To Get SEO Optimised Content For Your Websites… Updated and Delivered Automatically! Content is the fuel that can drive your site higher up on the Search Engines. And actively updated sites can make it skyrocket! But updates take a lot of work… Until now. This is the software solution that regularly adds SEO optimized content to your web pages. CHAT BOT UNCOVERED ($89 VALUE)

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