Botengine has reduced the workload on the helpdesk department . However ,I fear we may come one day have an advanced Botengine ,years down the line ; which is able to respond to the current complex queries we respond to and thus when that day comes , why would my employer keep me at the job ,when a Bot can do a better job ,without ever getting tired.
What I like most about BotEngine is it's reliability. BotEngine was developed by LiveChat (the most reliable chat application in the business) which means that it is a feature-packed application with solid reliability, dependable integration, and robust reporting. When I first became a LiveChat customer, I was looking for a platform that provided both manned and bot chat solutions. At the time LiveChat didn't have bots, because BotEngine was still in development. I was so impressed with LiveChat's product that I chose them anyway and used a variety of other applications for bots. When BotEngine was released, I was an instant customer. I built and deployed bots on at least four other platforms while waiting for BotEngine and every one of those platforms was problematic. Either they weren't reliable and would malfunction without warning, or they were free and then not free and then kind of free and then not, etc. I wasn't looking for a free solution as much as I was looking for a reliable one. BotEngine got it done. It integrates reliably with Facebook Messenger, Web Pages, Landing Pages, and more. It's easy to use and even offers helpful design templates to get you started. I'm a BotEngine customer for good.
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Cons: Quite frankly, I didn’t see too much and I usually find problems pretty quickly. I guess if there was anything, it would be to provide a means to tweak the chatterpal for mobil phone use for it’s size and placement, as the dimensions are different on a phone as per a desktop. Perhaps more ChatterPal Avatars like a professor, or a crazed out scientist, but their set of Avatars was pretty good as it is.
The best thing is that ChatterPal allows you to create SMART chat automation in ANY language as you want with in-built instant translation and ready-made chat templates. While other apps don’t allows you to create UNLIMITED chat automation, ChatterPals lets you create UNLIMITED ChatterPals with just ONE-TIME payment. There is also commercial license included for you to sell them as you want to gain more profit.
Okay, so discuss it like they're a five-year-old even if you feel like their incredibly technological or you sell an innovation product. ChatterPal just assists the whole discussion 'cause most consumers will not also tell you that they do not get what you're what you're saying. They'll simply resemble yeah fine got it and afterwards they'll proceed. So ensure that you simplify.