Octane AI Pricing: Octane AI has a 30 day free trial period. There are three pricing tiers after the 30-day trial. The Basic plan starts at $9 per month and includes unlimited Facebook messages, automated campaigns, and automated customer support. The Pro plan starts at $209 and includes SMS as well (at the additional cost of $0.02 per message). You can get the Premium, targeted at SMS-heavy merchants, for $999 or more, depending on your preferences.
Fortunately, the next advancement in chatbot technology that can solve this problem is gaining steam -- AI-powered chatbots. By leveraging machine learning and natural language processing, AI-powered chatbots can understand the intent behind your customers’ requests, account for each customer’s entire conversation history when it interacts with them, and respond to their questions in a natural, human way.
With Botsify, companies can easily develop chatbots without the need for excessive coding and decoding. Combining the support of both AI and human agents, it allows businesses’ to nimbly switch to the latter in case of emergencies. What is more, it can conduct conversations in multiple languages. Additionally, the platform promises a faster response rate, better customer retention, and more qualified leads. Although it charges $50 (onwards), it does provide a two-week trial period for businesses.
Owned by LogMeIn, this software has security features and a UI/UX that feels outdated and hinders the productivity of the end users. Parts of the platform feel like a legacy system, and although you have everything you need and more with Bold360, it’s just not as smooth or visually appealing as many of the new customer service chatbots on the market.