But even though most chatbots can handle moderately sophisticated conversations, like welcome conversations and product discovery interactions, the if/then logic that powers their conversational capabilities can be limiting. For instance, if a customer asks a unique yet pressing question that you didn’t account for when designing your chatbot’s logic, there’s no way it can answer their question, which hangs your customer out to dry and ultimately leaves them dissatisfied with your customer service.

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By collecting over 20 years of messaging transcript data and feeding it to their AI-powered chatbot, LivePerson can automate almost every industry’s messaging and integrate with most messaging channels like your website, mobile app, Apple Business Chat, text messaging, Google Rich Business messaging, Line, Facebook Messenger, WhatsApp, and Google AdLingo.

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This allows businesses to build advanced conversational interfaces into any device, website, apps or cloud. Developed by IBM, it does not require users to have any prior coding experience. Watson Assistant is pre-trained with content from specific industries and allows businesses to build and deploy conversational interactions. Although the Lite versions with limited features come for free, packages start from $120 for 1,000 users per month along with a free 30-day trial. 
This allows businesses to build advanced conversational interfaces into any device, website, apps or cloud. Developed by IBM, it does not require users to have any prior coding experience. Watson Assistant is pre-trained with content from specific industries and allows businesses to build and deploy conversational interactions. Although the Lite versions with limited features come for free, packages start from $120 for 1,000 users per month along with a free 30-day trial. 

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This allows businesses to build advanced conversational interfaces into any device, website, apps or cloud. Developed by IBM, it does not require users to have any prior coding experience. Watson Assistant is pre-trained with content from specific industries and allows businesses to build and deploy conversational interactions. Although the Lite versions with limited features come for free, packages start from $120 for 1,000 users per month along with a free 30-day trial. 

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Emerging as one of the more popular platforms to build AI chatbots for Facebook Messenger and SMS, Mobile Monkey offers businesses an interactive interface to interact with their customers more effectively. Free to use, it has become a regular fixture in many company’s social media marketing strategies. It enables them to automate responses, maintain a long contact list, send periodic notifications, and more.

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This allows businesses to build advanced conversational interfaces into any device, website, apps or cloud. Developed by IBM, it does not require users to have any prior coding experience. Watson Assistant is pre-trained with content from specific industries and allows businesses to build and deploy conversational interactions. Although the Lite versions with limited features come for free, packages start from $120 for 1,000 users per month along with a free 30-day trial. 

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Developed by one of the leaders in the AI space, IBM, Watson Assistant is one of the most advanced AI-powered chatbots on the market. Pre-trained with content from your specific industry, Watson Assistant can understand your historical chat or call logs, search for an answer in your knowledge base, ask customers for more clarity, direct them to human representatives, and even give you training recommendations to hone its conversational abilities.
AI chatbot is a software that can simulate a user conversation with a natural language through messaging applications. It increases user response rate by being available 24/7 on your website. AI Chatbot saves your time, money, and gives better customer satisfaction. Chatbots use machine learning and natural language processing (NLP) to deliver near human like conversational experience.
Integrated with a company’s key messaging applications, AI bots are programmed to automate customer support by simulating a conversation with a user. When they interact with these bots, they get the experience of interacting with real people. Not only can such a service be made available to them 24/7, but it can also provide business’ critical data on customer behaviour to inform future decision making.

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By collecting over 20 years of messaging transcript data and feeding it to their AI-powered chatbot, LivePerson can automate almost every industry’s messaging and integrate with most messaging channels like your website, mobile app, Apple Business Chat, text messaging, Google Rich Business messaging, Line, Facebook Messenger, WhatsApp, and Google AdLingo. 

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This allows businesses to build advanced conversational interfaces into any device, website, apps or cloud. Developed by IBM, it does not require users to have any prior coding experience. Watson Assistant is pre-trained with content from specific industries and allows businesses to build and deploy conversational interactions. Although the Lite versions with limited features come for free, packages start from $120 for 1,000 users per month along with a free 30-day trial. 

Fortunately, the next advancement in chatbot technology that can solve this problem is gaining steam -- AI-powered chatbots. By leveraging machine learning and natural language processing, AI-powered chatbots can understand the intent behind your customers’ requests, account for each customer’s entire conversation history when it interacts with them, and respond to their questions in a natural, human way.

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ItsAlive Pricing: ItsAlive has 5 pricing tiers. The Free plan gives you 1 chatbot and up to 1,000 messages per month but doesn’t include any advanced features. The Solo plan is $19/mo and includes 5,000 messages and some advanced features. The Plus plan is $49/mo, you get 2 chatbots and up to 20,000 monthly messages, as well as a few additional advanced features. At $99/mo, the Pro plan gets you 5 bots and up to 100,000 messages per month. Finally, the Enterprise plan unlocks all features and unlimited bots and messages per month.

Watson Assistant Pricing: IBM Watson Assistant’s Free plan allows 10,000 API calls per month, 5 chatbots, 100 intents and 25 entities. The Standard plan has unlimited API calls at a cost of $0.0025 per call. You can have up to 20 chatbots, 2,000 intents and 1,000 entities. IBM also offers a multiple higher-level plans, which you’ll need to contact IBM for a quote.

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ActiveChat Pricing: Free plan provides single bot with up to 500 monthly active users, but lacks many features. Starter plan is $19 a month and gives you one bot with up to 1,000 monthly active users. Architect plan is $49 a month where you get access to all features. And the Agency bot is $249/mo, which gets you ten bots for 50K monthly active users and access to all features.

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ItsAlive Pricing: ItsAlive has 5 pricing tiers. The Free plan gives you 1 chatbot and up to 1,000 messages per month but doesn’t include any advanced features. The Solo plan is $19/mo and includes 5,000 messages and some advanced features. The Plus plan is $49/mo, you get 2 chatbots and up to 20,000 monthly messages, as well as a few additional advanced features. At $99/mo, the Pro plan gets you 5 bots and up to 100,000 messages per month. Finally, the Enterprise plan unlocks all features and unlimited bots and messages per month.
ActiveChat Pricing: Free plan provides single bot with up to 500 monthly active users, but lacks many features. Starter plan is $19 a month and gives you one bot with up to 1,000 monthly active users. Architect plan is $49 a month where you get access to all features. And the Agency bot is $249/mo, which gets you ten bots for 50K monthly active users and access to all features.

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