But even though most chatbots can handle moderately sophisticated conversations, like welcome conversations and product discovery interactions, the if/then logic that powers their conversational capabilities can be limiting. For instance, if a customer asks a unique yet pressing question that you didn’t account for when designing your chatbot’s logic, there’s no way it can answer their question, which hangs your customer out to dry and ultimately leaves them dissatisfied with your customer service.

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Rulai also integrates with most messaging channels, customer service software, enterprise business software, and cloud storage platforms. You can either build a Ruali chatbot from scratch with its drag-and-drop design console and let its AI adapt to your customers or you can implement a pre-trained chatbot that has been fed data from your specific industry.
Snatchbot Pricing: Snatchbot has a free and pro plan. The Free plan provides access to all the basic platform features, including live chat, broadcast, all messaging channels, and more. The Pro plan gives you access to all features, and is based on how many messages are sent/received. This is tiered, starting at $30/mo for 10K messages, and goes all the way up to $999/mo for 1Million messages.

By collecting over 20 years of messaging transcript data and feeding it to their AI-powered chatbot, LivePerson can automate almost every industry’s messaging and integrate with most messaging channels like your website, mobile app, Apple Business Chat, text messaging, Google Rich Business messaging, Line, Facebook Messenger, WhatsApp, and Google AdLingo.

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This allows businesses to build advanced conversational interfaces into any device, website, apps or cloud. Developed by IBM, it does not require users to have any prior coding experience. Watson Assistant is pre-trained with content from specific industries and allows businesses to build and deploy conversational interactions. Although the Lite versions with limited features come for free, packages start from $120 for 1,000 users per month along with a free 30-day trial. 

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HubSpot offers a full stack of software for content, sales and marketing services, as well as free CRM to organise better and build better relationships. Its primary feature is its content marketing flow that enables businesses to effectively respond to a large client base. Although some features are available for free, proper packages start at $35 a month.

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