AI chatbot is a software that can simulate a user conversation with a natural language through messaging applications. It increases user response rate by being available 24/7 on your website. AI Chatbot saves your time, money, and gives better customer satisfaction. Chatbots use machine learning and natural language processing (NLP) to deliver near human like conversational experience.
With Botsify, companies can easily develop chatbots without the need for excessive coding and decoding. Combining the support of both AI and human agents, it allows businesses’ to nimbly switch to the latter in case of emergencies. What is more, it can conduct conversations in multiple languages. Additionally, the platform promises a faster response rate, better customer retention, and more qualified leads. Although it charges $50 (onwards), it does provide a two-week trial period for businesses.
Driven by NLU and deep learning, Rulai enables businesses to track non-linear conversations and engage with customers effectively using virtual assistants. Its multitasking capabilities allow users to understand the context of the conversation and take actions accordingly. Targeted at companies across various industries, Rulai claims to deliver over 80% satisfaction for customers.
Next-Generation Text-To-Speech Technology
This allows businesses to build advanced conversational interfaces into any device, website, apps or cloud. Developed by IBM, it does not require users to have any prior coding experience. Watson Assistant is pre-trained with content from specific industries and allows businesses to build and deploy conversational interactions. Although the Lite versions with limited features come for free, packages start from $120 for 1,000 users per month along with a free 30-day trial.
Integrated with a company’s key messaging applications, AI bots are programmed to automate customer support by simulating a conversation with a user. When they interact with these bots, they get the experience of interacting with real people. Not only can such a service be made available to them 24/7, but it can also provide business’ critical data on customer behaviour to inform future decision making.
Developed by one of the leaders in the AI space, IBM, Watson Assistant is one of the most advanced AI-powered chatbots on the market. Pre-trained with content from your specific industry, Watson Assistant can understand your historical chat or call logs, search for an answer in your knowledge base, ask customers for more clarity, direct them to human representatives, and even give you training recommendations to hone its conversational abilities.