Owned by LogMeIn, this software has security features and a UI/UX that feels outdated and hinders the productivity of the end users. Parts of the platform feel like a legacy system, and although you have everything you need and more with Bold360, it’s just not as smooth or visually appealing as many of the new customer service chatbots on the market.

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Watson Assistant Pricing: IBM Watson Assistant’s Free plan allows 10,000 API calls per month, 5 chatbots, 100 intents and 25 entities. The Standard plan has unlimited API calls at a cost of $0.0025 per call. You can have up to 20 chatbots, 2,000 intents and 1,000 entities. IBM also offers a multiple higher-level plans, which you’ll need to contact IBM for a quote.

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ActiveChat Pricing: Free plan provides single bot with up to 500 monthly active users, but lacks many features. Starter plan is $19 a month and gives you one bot with up to 1,000 monthly active users. Architect plan is $49 a month where you get access to all features. And the Agency bot is $249/mo, which gets you ten bots for 50K monthly active users and access to all features.
By collecting over 20 years of messaging transcript data and feeding it to their AI-powered chatbot, LivePerson can automate almost every industry’s messaging and integrate with most messaging channels like your website, mobile app, Apple Business Chat, text messaging, Google Rich Business messaging, Line, Facebook Messenger, WhatsApp, and Google AdLingo.

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With Botsify, companies can easily develop chatbots without the need for excessive coding and decoding. Combining the support of both AI and human agents, it allows businesses’ to nimbly switch to the latter in case of emergencies. What is more, it can conduct conversations in multiple languages. Additionally, the platform promises a faster response rate, better customer retention, and more qualified leads. Although it charges $50 (onwards), it does provide a two-week trial period for businesses. 

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HubSpot offers a full stack of software for content, sales and marketing services, as well as free CRM to organise better and build better relationships. Its primary feature is its content marketing flow that enables businesses to effectively respond to a large client base. Although some features are available for free, proper packages start at $35 a month.

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This allows businesses to build advanced conversational interfaces into any device, website, apps or cloud. Developed by IBM, it does not require users to have any prior coding experience. Watson Assistant is pre-trained with content from specific industries and allows businesses to build and deploy conversational interactions. Although the Lite versions with limited features come for free, packages start from $120 for 1,000 users per month along with a free 30-day trial. 

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MobileMonkey is an all-in-one chatbot platform using AI technology. The platform supports web chat, live chat, SMS and Facebook Messenger bots, and omnichannel marketing. Although it’s not built specifically for the real estate space, MobileMonkey has many realtors that love the platform, as well as all the features the other chatbot platforms on this list have, and more.

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LivePerson’s BotStudio also lets you build chatbots from scratch, without any coding knowledge, and its analytics dashboard can track metrics like real-time sentiment, bot containment rate, bot conversation time, total conversation time, average order value, and bot contained sales, allowing you to grasp the impact your chatbot has had on your business’ bottom line.

Octane AI Pricing: Octane AI has a 30 day free trial period. There are three pricing tiers after the 30-day trial. The Basic plan starts at $9 per month and includes unlimited Facebook messages, automated campaigns, and automated customer support. The Pro plan starts at $209 and includes SMS as well (at the additional cost of $0.02 per message). You can get the Premium, targeted at SMS-heavy merchants, for $999 or more, depending on your preferences.
By collecting over 20 years of messaging transcript data and feeding it to their AI-powered chatbot, LivePerson can automate almost every industry’s messaging and integrate with most messaging channels like your website, mobile app, Apple Business Chat, text messaging, Google Rich Business messaging, Line, Facebook Messenger, WhatsApp, and Google AdLingo. 

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This platform enables businesses to build a bot in under five minutes! What is more, they are given the option of choosing between 20 pre-developed bots, or even customise it without any coding requirements. While its key features remain its ability to support a wide range of content — from images to gifs to videos — other reasons to make this your choice of chatbot is its capability to allow users to meet their end-to-end solutions. Although it is free to use (for a limited period), businesses will have to pay $0.0010 per message after that.
This platform enables businesses to build a bot in under five minutes! What is more, they are given the option of choosing between 20 pre-developed bots, or even customise it without any coding requirements. While its key features remain its ability to support a wide range of content — from images to gifs to videos — other reasons to make this your choice of chatbot is its capability to allow users to meet their end-to-end solutions. Although it is free to use (for a limited period), businesses will have to pay $0.0010 per message after that.

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Developed by one of the leaders in the AI space, IBM, Watson Assistant is one of the most advanced AI-powered chatbots on the market. Pre-trained with content from your specific industry, Watson Assistant can understand your historical chat or call logs, search for an answer in your knowledge base, ask customers for more clarity, direct them to human representatives, and even give you training recommendations to hone its conversational abilities.

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