Amazon Alexa, Apple Siri, Microsoft Cortana, and Google Assistant are all, to some extent, chatbots. A chatbot is a special computer program using artificial intelligence (AI) that conducts a conversation with people, either via auditory or text input. This is precisely what you do when using Alexa and the other products mentioned. However, none of these apps are as advanced as many other chatbots – they really only give predetermined answers to questions that people ask, rather than using much AI to learn from conversations.
The bot will use NLP to understand and recognize phrases, and will send users predefined answers. You can build a chatbot to serve as a customer service advisor, an event assistant, or a personal avatar. A useful feature is that when a person interacts with the chatbot, it adds them to your database, which allows you to reach out to them in the future. Chatfuel’s analytics technology provides insights about the performance of the bot. It has created Facebook Messenger chatbots for various big client including Adidas, TechCrunch, Lego and T-Mobile.
What differentiates Artificial Intelligence chatbots from regular chatbots is that it is possible for chatbots to “learn” things about users by tracking patterns in data. Without training, these chatbots can then apply the pattern to similar problems or slightly different questions. This ability gives them the “intelligence” to perform tasks, solve problems, and manage information without human intervention.
This tool allows you to respond to chats in an estimated time of 15 seconds, offering optimal customer service. Jivo Chat offers visitors a non-invasive chat with personalized messages. In this way, if the potential client decides to start a conversation, you or your agents will receive an immediate notification on their mobile or computer to answer this question.
The term chatbot comes from “chatterbot,” a name coined by its inventor, Michael Mauldin, in 1994. He created the first chatbot named Julia. A chatbot (also known as a talkbot, bot, IM bot, intelligent chatbot, conversation bot, AI conversation bot, artificial conversation entity, or virtual talk chatbot) is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods.
Problems tend to make some people freak out and shrink up and then energize others and inspire them to spring to action. Executive Assistants that fit the second profile will thrive when it comes to the problem-solving aspect of EA roles. Problem-solving also appeals to people who love a good mystery or puzzle—people who will stop at nothing until they figure out the answer to their problem.
As a Live-In PA, you stay in a room within close proximity to your employer and are on call to provide assistance and general support, as and when your employer requires it. You assist with daily personal care along with your employer’s morning and evening routine as outlined in their care plan. You sleep when your employer sleeps. This usually works as a one week on, one week off basis, where you share the role with another PA. But we do have full-time Live-In PAs too. You are paid at a daily rate.
Freshchat is another one of the best live chat support services with unique features that rival other companies on this list. Conceived to be a conversation and messaging application allows you to start chats in real-time with clients through agents or artificial intelligence. It also offers customer history, live profiles, and custom bots for automated conversations.