When did life admin become a thing? We’re not quite sure but we do know that a “day-off” can often be entirely consumed by sitting on hold to British Gas, or searching for a holiday destination. Unless you love life admin, there is 100% a better way. One big benefit of a personal assistant is that they can take care of your personal life and your business one. As ibLE Co-Founder Georgina explains, a personal assistant can organise everything from “booking hair appointments, doctor appointments and sourcing gifts to doing research on trips, booking travel and even just looking through the diary to make sure everything makes sense.”
When outsourcing your job search to an external agency you can expect a quality selection of reliable candidates. An experienced staffing agency will have the best contacts and filters in place to ensure that the candidates who are selected for your position are of the highest calibre. They can also produce effective job adverts that attract the right kind of talent, and quickly screen through CVs, eliminating weaker CVs earlier on in the process.
Executive Assistants find out what’s going on before almost anyone else. They sit it on key meetings, offer input on critical decisions, and liaise with multiple teams and even partner companies. Executive Assistants are probably among the first to find out when a CEO decides to leave the company. (After all, they’ll probably be critical to making plans for figuring out what to do when the big boss actually leaves.) EAs will probably also hear first if say—leadership decides it’s time to pick a new office space; they’ll be front and center in that process as well.
You can build a chatbot for your business on any of the AI chatbot platforms we have covered in this article. Select the one that appears most suitable for your needs and budget. You can deploy your chatbot in numerous places, basically wherever you wish to communicate online with the public, but don’t want to tie up staff to have the conversation. These include website landing pages, messaging platforms (Facebook Messenger, WhatsApp, and the like), or in a mobile app.
But even though most chatbots can handle moderately sophisticated conversations, like welcome conversations and product discovery interactions, the if/then logic that powers their conversational capabilities can be limiting. For instance, if a customer asks a unique yet pressing question that you didn’t account for when designing your chatbot’s logic, there’s no way it can answer their question, which hangs your customer out to dry and ultimately leaves them dissatisfied with your customer service.
Imperson is one of the leading agencies in enterprise chatbots that support text, audio, video, AR, and VR on all major messaging platforms. Its full-service creative studio deploys and hosts your bot, and provides an advanced analytics dashboard including real-time insights to improve performance. They also monitor your chatbot's performance and continuously customizes it based on user behavior.
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What differentiates Artificial Intelligence chatbots from regular chatbots is that it is possible for chatbots to “learn” things about users by tracking patterns in data. Without training, these chatbots can then apply the pattern to similar problems or slightly different questions. This ability gives them the “intelligence” to perform tasks, solve problems, and manage information without human intervention.
By collecting over 20 years of messaging transcript data and feeding it to their AI-powered chatbot, LivePerson can automate almost every industry’s messaging and integrate with most messaging channels like your website, mobile app, Apple Business Chat, text messaging, Google Rich Business messaging, Line, Facebook Messenger, WhatsApp, and Google AdLingo.
Anyone who has always wanted to “build their own career” (so to speak) will find something akin to that in an Executive Assistant role. There will of course be priorities to cover, as mandated by the executive in question. But as there are always a million things any given executive needs to do, then there are a million ways an Executive Assistant might choose to build new skills and help out.
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Drift provides conversational marketing and sales software powered by both automation (rule-based) and artificial intelligence (NLP). According to their website, "Drift's conversational AI is trained on over 6 billion conversations to identify the patterns that engage and convert visitors into qualified pipeline." This means the machine learning that the chatbot comes with is already pre-trained and ready to go.
Aivo was started in Argentina in 2012 when its founders were looking for a way to reinvent the communication between companies and their customers. Today, with offices in nine countries, it is one of the world's largest and most successful AI chatbot platforms and handled over 120 million conversations in English, Spanish and Portuguese the world over in 2018. Their clients include Visa, Uber, LG and General Motors.
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You might decide to hire a PA on your timezone, who can work (virtually) alongside you each day. But, thanks to modern technology, you could also hire a PA on a completely different timezone which means that while you sleep, work gets completed. This gives you the space to set tasks throughout the day as you think of them, then wake up to a completed to-do list. For entrepreneurs who aren’t able to forward-plan tasks, this gives you the time and space to allocate responsibilities and make the most of your virtual PA.