Executive Assistants find out what’s going on before almost anyone else. They sit it on key meetings, offer input on critical decisions, and liaise with multiple teams and even partner companies. Executive Assistants are probably among the first to find out when a CEO decides to leave the company. (After all, they’ll probably be critical to making plans for figuring out what to do when the big boss actually leaves.) EAs will probably also hear first if say—leadership decides it’s time to pick a new office space; they’ll be front and center in that process as well.
A chatbot is a special computer program using artificial intelligence (AI) that conducts a conversation with people, either via auditory or text input. Programmers design chatbots to realistically simulate how humans speak as conversational partners. Brands increasingly use chatbots to communicate with their customers and market their products. An AI chatbot can understand language wider than a set of pre-programmed commands and continues learning based on the inputs it receives. It can make changes based on patterns and become smarter over time.
As the industry's most tightly integrated agent and bot solution, Bold360 uses AI to help agents be more efficient and provide seamless transitions from bots to agents. What makes Bold360 unique is that it patented its own natural language processing technology to help brands build chatbots that can understand their customers’ intent without the need of keyword matching. Its conversational AI can interpret complex language, remember the context of an entire conversation, and reply to customers with natural responses. Customers can even buy your products through the chatbot. You can also give your chatbot its own personality and run it on most messaging channels. Bold360's customers include companies such as Intuit, Edible Arrangements, and Vodafone.
Amazon Alexa, Apple Siri, Microsoft Cortana, and Google Assistant are all, to some extent, chatbots. A chatbot is a special computer program using artificial intelligence (AI) that conducts a conversation with people, either via auditory or text input. This is precisely what you do when using Alexa and the other products mentioned. However, none of these apps are as advanced as many other chatbots – they really only give predetermined answers to questions that people ask, rather than using much AI to learn from conversations.
No business is too big or small to use a PA, and with recent technological development with the internet, the new era of PA’s has come in the form of virtual assistants. Virtual assistants work remotely from their own home but undertake the same duties a normal PA would, and this can offer a cost effective alternative for smaller business who need help. So, what does a PA do? Some of the duties a personal assistant may undertake include email and calendar management, organising transportation, call handling, research and event planning. As an independent contractor, you might also use a PA for basic bookkeeping and invoicing your clients. If you are trying to build an online personal brand, PA’s can also help with managing your social media profiles.
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Problems tend to make some people freak out and shrink up and then energize others and inspire them to spring to action. Executive Assistants that fit the second profile will thrive when it comes to the problem-solving aspect of EA roles. Problem-solving also appeals to people who love a good mystery or puzzle—people who will stop at nothing until they figure out the answer to their problem.
Are the travel bots or the weather bots that have buttons that you click and give you some query, artificially intelligent? Definitely, but they are just not far along the conversation axis. It can be a wonderfully designed conversational interface that is smooth and easy to use. It could be natural language processing and understanding where it is able to understand sentences that you structure in the wrong way. Now, it is easier than ever to make a bot from scratch. Also chatbot development platforms like WotNot, Chatfuel, Gupshup make it fairly simple to build a chatbot without a technical background. Hence, making the reach for chatbot easy and transparent to anyone who would like to have one for their business. For more understanding on intelligent chatbots, read our blog.