Executive Assistants spend a bulk of their time organizing, planning, strategizing, mapping, calculating, you name it. Assistants have to manage Executives’ jam-packed calendars and find the most strategic ways to fit important events into limited time frames. They also have to plan schedules, office layouts, and strategic company initiatives. EAs plan out workflows and draft timelines and manipulate moving parts and pieces to make projects work and things happen.
The platform supports an open standard scripting language called Artificial Intelligence Markup Language (AIML) and while it's easy to use even for those who don't have a programming background, it drives sophisticated conversations. Its bots can be built and deployed on web, mobile, home hubs, and popular messaging platforms like Twitter, Telegram, Line, and Slack.
Are the travel bots or the weather bots that have buttons that you click and give you some query, artificially intelligent? Definitely, but they are just not far along the conversation axis. It can be a wonderfully designed conversational interface that is smooth and easy to use. It could be natural language processing and understanding where it is able to understand sentences that you structure in the wrong way. Now, it is easier than ever to make a bot from scratch. Also chatbot development platforms like WotNot, Chatfuel, Gupshup make it fairly simple to build a chatbot without a technical background. Hence, making the reach for chatbot easy and transparent to anyone who would like to have one for their business. For more understanding on intelligent chatbots, read our blog.
Owned by LogMeIn, this software has security features and a UI/UX that feels outdated and hinders the productivity of the end users. Parts of the platform feel like a legacy system, and although you have everything you need and more with Bold360, it’s just not as smooth or visually appealing as many of the new customer service chatbots on the market.
A virtual, or remote, personal assistant manages your life from afar. Like a really great fairy godmother that you never have to make a cup of tea for. Which has huge benefit if you’re a one-man or woman band, if you don’t have a physical office to put them in, or if you don’t want to be responsible for holiday, sickness and other HR headaches. Managing your PA virtually is about as simple as setting a task list and watching it get ticked off. Without you having to do a thing.
As a Live-In PA, you stay in a room within close proximity to your employer and are on call to provide assistance and general support, as and when your employer requires it. You assist with daily personal care along with your employer’s morning and evening routine as outlined in their care plan. You sleep when your employer sleeps. This usually works as a one week on, one week off basis, where you share the role with another PA. But we do have full-time Live-In PAs too. You are paid at a daily rate.
If your personal assistant gets injured on the job—whether he or she slips and falls in your home or is involved in a car accident while running errands on your behalf—workers’ comp pays for 100 percent of your employee’s medical care plus a percentage of their lost wages while they recuperate. Without insurance, medical bills can creep into the tens or even hundreds of thousands.
But even though most chatbots can handle moderately sophisticated conversations, like welcome conversations and product discovery interactions, the if/then logic that powers their conversational capabilities can be limiting. For instance, if a customer asks a unique yet pressing question that you didn’t account for when designing your chatbot’s logic, there’s no way it can answer their question, which hangs your customer out to dry and ultimately leaves them dissatisfied with your customer service.
Similarly to helping keep track of your to do list, a personal assistant is also a second pair of eyes. Whether it’s checking that your calendar is well-organised and you haven’t double booked, or thinking ahead about booking travel transfers, it’s the type of forward-thinking that will prevent problems before they’ve happened. When you’re trying to keep multiple balls up in the air this is how you place a safety net underneath, helping to catch any that might drop.
The easiest way to make an intelligent chatbot is to sign up for one of the platforms we have covered here. You can use the tools they provide to make a chatbot that will meet your needs. Most of these platforms cater to non-coders. For example, Botscrew allows you to create, update, train, and analyze the chatbots results on the go with a simple, user-friendly interface. Many other platforms also cater for non-technical users. Some, like ItsAlive and Pandorabots, target more technical users.