Developed by one of the leaders in the AI space, IBM, Watson Assistant is one of the most advanced AI-powered chatbots on the market. Pre-trained with content from your specific industry, Watson Assistant can understand your historical chat or call logs, search for an answer in your knowledge base, ask customers for more clarity, direct them to human representatives, and even give you training recommendations to hone its conversational abilities.
Very often the number one reason for using an external agency is to save time. The detailed process of finding a trustworthy personal assistant for your home or business takes a considerable amount of effort; there’s a lot to think about right down to double-checking references, DBS background checks, CV screening and more. Marketing activities such as posting on job boards, LinkedIn, and specialist publications can also prove expensive; plus there is the risk of hiring the wrong candidate to have to start the whole process over again.
Business leaders count on their Executive Assistants to provide guidance and strategic counsel in matters both great and small. A trusted Executive Assistant will likely be right there in the boardroom as business leaders deliberate on whether or not to expand the business into international territory or acquire a new subsidiary. As a result of being a front-and-center resource for key business decisions, Executive Assistants get to take ownership of businesses and guide strategic company direction with almost as much influence as the business leaders themselves.
Amazon Alexa, Apple Siri, Microsoft Cortana, and Google Assistant are all, to some extent, chatbots. A chatbot is a special computer program using artificial intelligence (AI) that conducts a conversation with people, either via auditory or text input. This is precisely what you do when using Alexa and the other products mentioned. However, none of these apps are as advanced as many other chatbots – they really only give predetermined answers to questions that people ask, rather than using much AI to learn from conversations.