Executive Assistants face challenges and problems every single day, sometimes every single minute. How are we going to plan a leadership summit this year that actually accomplishes a goal? How will we fit all these must-do meetings into the calendar for the London trip? How can we resolve this payroll emergency before anyone finds out? These are all questions Executive Assistants might face. (And these questions make up just a sampling of potential questions.)
If your personal assistant gets injured on the job—whether he or she slips and falls in your home or is involved in a car accident while running errands on your behalf—workers’ comp pays for 100 percent of your employee’s medical care plus a percentage of their lost wages while they recuperate. Without insurance, medical bills can creep into the tens or even hundreds of thousands.
According to Grand View Research the global chatbot economy will total $1.25 billion by 2025. A survey done in 2016 by Oracle showed that 80% of business decision-makers said they already used chatbots or plan to use them by 2020. Chatbots.org lists more than 1,350 chatbots and virtual agents in use around the world. Many large brands have created fascinating bots that have hit it off with their customers and their target demographics. Most people already know or use chatbots in some form, such as Siri, Alexa, Cortana and Google Assistant.
Executive Assistants find out what’s going on before almost anyone else. They sit it on key meetings, offer input on critical decisions, and liaise with multiple teams and even partner companies. Executive Assistants are probably among the first to find out when a CEO decides to leave the company. (After all, they’ll probably be critical to making plans for figuring out what to do when the big boss actually leaves.) EAs will probably also hear first if say—leadership decides it’s time to pick a new office space; they’ll be front and center in that process as well.
Amazon Alexa, Apple Siri, Microsoft Cortana, and Google Assistant are all, to some extent, chatbots. A chatbot is a special computer program using artificial intelligence (AI) that conducts a conversation with people, either via auditory or text input. This is precisely what you do when using Alexa and the other products mentioned. However, none of these apps are as advanced as many other chatbots – they really only give predetermined answers to questions that people ask, rather than using much AI to learn from conversations.