When someone loves knowing what’s going on, it’s usually because they want to have a hand in figuring out what comes next; they love to find ways to take the information they have and translate it into process updates and plans that make sense. Anyone who loves learning how things are or how things should be will love being in the informed position of Executive Assistant.
The term chatbot comes from “chatterbot,” a name coined by its inventor, Michael Mauldin, in 1994. He created the first chatbot named Julia. A chatbot (also known as a talkbot, bot, IM bot, intelligent chatbot, conversation bot, AI conversation bot, artificial conversation entity, or virtual talk chatbot) is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods.
Owned by LogMeIn, this software has security features and a UI/UX that feels outdated and hinders the productivity of the end users. Parts of the platform feel like a legacy system, and although you have everything you need and more with Bold360, it’s just not as smooth or visually appealing as many of the new customer service chatbots on the market.
Anyone who has always wanted to “build their own career” (so to speak) will find something akin to that in an Executive Assistant role. There will of course be priorities to cover, as mandated by the executive in question. But as there are always a million things any given executive needs to do, then there are a million ways an Executive Assistant might choose to build new skills and help out.
Imperson builds chatbot solutions, which through conversation, naturally automates the customer journey. An authentic customer chat experience is provided by this conversational bot. Imperson helps you from setting the goals of the chatbot to identifying the correct voice and personality. The platform offers an integrated analytics platform of real-time feedback to improve performance with a completely controlled solution.
LivePerson’s BotStudio also lets you build chatbots from scratch, without any coding knowledge, and its analytics dashboard can track metrics like real-time sentiment, bot containment rate, bot conversation time, total conversation time, average order value, and bot contained sales, allowing you to grasp the impact your chatbot has had on your business’ bottom line.
Drift provides conversational marketing and sales software powered by both automation (rule-based) and artificial intelligence (NLP). According to their website, "Drift's conversational AI is trained on over 6 billion conversations to identify the patterns that engage and convert visitors into qualified pipeline." This means the machine learning that the chatbot comes with is already pre-trained and ready to go.
ActiveChat Pricing: Free plan provides single bot with up to 500 monthly active users, but lacks many features. Starter plan is $19 a month and gives you one bot with up to 1,000 monthly active users. Architect plan is $49 a month where you get access to all features. And the Agency bot is $249/mo, which gets you ten bots for 50K monthly active users and access to all features.
Rulai offers virtual client assistants for AI that generate profits and save costs. With fast, convenient, chat-and SMS-based, human-like conversational interactions, the virtual assistants boost sales conversion rates and enhance customer experience. Rulai also interacts with most communications networks, applications for customer support, enterprise software for companies, and platforms for cloud storage.
Insomno bot is for night owls. As the name suggests, it is for all people out there who have trouble sleeping. This bot talks to you when you have no one around and gives you amazing replies so that you won’t get bored. It’s not something that will help you count stars when you can’t sleep or help you with reading suggestions, but this bot talks to you about anything.
Freshchat is another one of the best live chat support services with unique features that rival other companies on this list. Conceived to be a conversation and messaging application allows you to start chats in real-time with clients through agents or artificial intelligence. It also offers customer history, live profiles, and custom bots for automated conversations.
Botsify is one of the popular chatbot software for developing automated online chatbots without any trouble. It’s one of the finest AI chatbots that lets you raise profits and reduce the cost of customer service. It offers a hybrid approach that helps consumers and customer service agents to converse fluently. It offers conversation forms for the use of chatbots to gather information from your users.