A virtual, or remote, personal assistant manages your life from afar. Like a really great fairy godmother that you never have to make a cup of tea for. Which has huge benefit if you’re a one-man or woman band, if you don’t have a physical office to put them in, or if you don’t want to be responsible for holiday, sickness and other HR headaches. Managing your PA virtually is about as simple as setting a task list and watching it get ticked off. Without you having to do a thing.
Rulai also integrates with most messaging channels, customer service software, enterprise business software, and cloud storage platforms. You can either build a Ruali chatbot from scratch with its drag-and-drop design console and let its AI adapt to your customers or you can implement a pre-trained chatbot that has been fed data from your specific industry.
The platform supports an open standard scripting language called Artificial Intelligence Markup Language (AIML) and while it's easy to use even for those who don't have a programming background, it drives sophisticated conversations. Its bots can be built and deployed on web, mobile, home hubs, and popular messaging platforms like Twitter, Telegram, Line, and Slack.
The bot will use NLP to understand and recognize phrases, and will send users predefined answers. You can build a chatbot to serve as a customer service advisor, an event assistant, or a personal avatar. A useful feature is that when a person interacts with the chatbot, it adds them to your database, which allows you to reach out to them in the future. Chatfuel’s analytics technology provides insights about the performance of the bot. It has created Facebook Messenger chatbots for various big client including Adidas, TechCrunch, Lego and T-Mobile.
According to Grand View Research the global chatbot economy will total $1.25 billion by 2025. A survey done in 2016 by Oracle showed that 80% of business decision-makers said they already used chatbots or plan to use them by 2020. Chatbots.org lists more than 1,350 chatbots and virtual agents in use around the world. Many large brands have created fascinating bots that have hit it off with their customers and their target demographics. Most people already know or use chatbots in some form, such as Siri, Alexa, Cortana and Google Assistant.
The easiest way to make an intelligent chatbot is to sign up for one of the platforms we have covered here. You can use the tools they provide to make a chatbot that will meet your needs. Most of these platforms cater to non-coders. For example, Botscrew allows you to create, update, train, and analyze the chatbots results on the go with a simple, user-friendly interface. Many other platforms also cater for non-technical users. Some, like ItsAlive and Pandorabots, target more technical users.