These are just the basic versions of intelligent chatbots. There are many more intelligent chatbots out there which provide a much more smarter approach to responding to queries. Since the process of making a intelligent chatbot is not a big task, most of us can achieve it with the most basic technical knowledge. Many of which will be very extremely helpful in the service industry and also help provide a better customer experience.
The bot will use NLP to understand and recognize phrases, and will send users predefined answers. You can build a chatbot to serve as a customer service advisor, an event assistant, or a personal avatar. A useful feature is that when a person interacts with the chatbot, it adds them to your database, which allows you to reach out to them in the future. Chatfuel’s analytics technology provides insights about the performance of the bot. It has created Facebook Messenger chatbots for various big client including Adidas, TechCrunch, Lego and T-Mobile.
The easiest way to make an intelligent chatbot is to sign up for one of the platforms we have covered here. You can use the tools they provide to make a chatbot that will meet your needs. Most of these platforms cater to non-coders. For example, Botscrew allows you to create, update, train, and analyze the chatbots results on the go with a simple, user-friendly interface. Many other platforms also cater for non-technical users. Some, like ItsAlive and Pandorabots, target more technical users.