LivePerson’s BotStudio also lets you build chatbots from scratch, without any coding knowledge, and its analytics dashboard can track metrics like real-time sentiment, bot containment rate, bot conversation time, total conversation time, average order value, and bot contained sales, allowing you to grasp the impact your chatbot has had on your business’ bottom line.
Octane AI Pricing: Octane AI has a 30 day free trial period. There are three pricing tiers after the 30-day trial. The Basic plan starts at $9 per month and includes unlimited Facebook messages, automated campaigns, and automated customer support. The Pro plan starts at $209 and includes SMS as well (at the additional cost of $0.02 per message). You can get the Premium, targeted at SMS-heavy merchants, for $999 or more, depending on your preferences.
Freshchat is another one of the best live chat support services with unique features that rival other companies on this list. Conceived to be a conversation and messaging application allows you to start chats in real-time with clients through agents or artificial intelligence. It also offers customer history, live profiles, and custom bots for automated conversations.
Boost.ai is an artificial intelligence chatbot with natural language processing that enables you to use a virtual agent to improve your customer experience. It is one of the best tools for AI chatbots, offering 100+ live virtual agents, 10m+ interactions, and 1000+ qualified trainers. It enables anyone on a scale to establish complex and natural interactions.
Imperson builds chatbot solutions, which through conversation, naturally automates the customer journey. An authentic customer chat experience is provided by this conversational bot. Imperson helps you from setting the goals of the chatbot to identifying the correct voice and personality. The platform offers an integrated analytics platform of real-time feedback to improve performance with a completely controlled solution.