As the industry's most tightly integrated agent and bot solution, Bold360 uses AI to help agents be more efficient and provide seamless transitions from bots to agents. What makes Bold360 unique is that it patented its own natural language processing technology to help brands build chatbots that can understand their customers’ intent without the need of keyword matching. Its conversational AI can interpret complex language, remember the context of an entire conversation, and reply to customers with natural responses. Customers can even buy your products through the chatbot. You can also give your chatbot its own personality and run it on most messaging channels. Bold360's customers include companies such as Intuit, Edible Arrangements, and Vodafone.


Problems tend to make some people freak out and shrink up and then energize others and inspire them to spring to action. Executive Assistants that fit the second profile will thrive when it comes to the problem-solving aspect of EA roles. Problem-solving also appeals to people who love a good mystery or puzzle—people who will stop at nothing until they figure out the answer to their problem.

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ActiveChat Pricing: Free plan provides single bot with up to 500 monthly active users, but lacks many features. Starter plan is $19 a month and gives you one bot with up to 1,000 monthly active users. Architect plan is $49 a month where you get access to all features. And the Agency bot is $249/mo, which gets you ten bots for 50K monthly active users and access to all features.
A virtual PA isn’t like an employee. In that, if you need to switch PAs or even use a couple of different ones for different tasks, there’s no emotional aspect involved. At ibLE, we match entrepreneurs with the best PA for them, but as our Co-Founders know, changing requirements can mean that a different PA becomes more suitable for a more-developed business. In this case, it’s easy to work with the right person for the job.

Executive Assistants find out what’s going on before almost anyone else. They sit it on key meetings, offer input on critical decisions, and liaise with multiple teams and even partner companies. Executive Assistants are probably among the first to find out when a CEO decides to leave the company. (After all, they’ll probably be critical to making plans for figuring out what to do when the big boss actually leaves.) EAs will probably also hear first if say—leadership decides it’s time to pick a new office space; they’ll be front and center in that process as well.

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You might decide to hire a PA on your timezone, who can work (virtually) alongside you each day. But, thanks to modern technology, you could also hire a PA on a completely different timezone which means that while you sleep, work gets completed. This gives you the space to set tasks throughout the day as you think of them, then wake up to a completed to-do list. For entrepreneurs who aren’t able to forward-plan tasks, this gives you the time and space to allocate responsibilities and make the most of your virtual PA.
Aivo was started in Argentina in 2012 when its founders were looking for a way to reinvent the communication between companies and their customers. Today, with offices in nine countries, it is one of the world's largest and most successful AI chatbot platforms and handled over 120 million conversations in English, Spanish and Portuguese the world over in 2018. Their clients include Visa, Uber, LG and General Motors.

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This tool allows you to respond to chats in an estimated time of 15 seconds, offering optimal customer service. Jivo Chat offers visitors a non-invasive chat with personalized messages. In this way, if the potential client decides to start a conversation, you or your agents will receive an immediate notification on their mobile or computer to answer this question.
You might decide to hire a PA on your timezone, who can work (virtually) alongside you each day. But, thanks to modern technology, you could also hire a PA on a completely different timezone which means that while you sleep, work gets completed. This gives you the space to set tasks throughout the day as you think of them, then wake up to a completed to-do list. For entrepreneurs who aren’t able to forward-plan tasks, this gives you the time and space to allocate responsibilities and make the most of your virtual PA. 

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A chatbot is a special computer program using artificial intelligence (AI) that conducts a conversation with people, either via auditory or text input. Programmers design chatbots to realistically simulate how humans speak as conversational partners. Brands increasingly use chatbots to communicate with their customers and market their products. An AI chatbot can understand language wider than a set of pre-programmed commands and continues learning based on the inputs it receives. It can make changes based on patterns and become smarter over time.

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As a Live-In PA, you stay in a room within close proximity to your employer and are on call to provide assistance and general support, as and when your employer requires it. You assist with daily personal care along with your employer’s morning and evening routine as outlined in their care plan. You sleep when your employer sleeps. This usually works as a one week on, one week off basis, where you share the role with another PA. But we do have full-time Live-In PAs too. You are paid at a daily rate.

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But even though most chatbots can handle moderately sophisticated conversations, like welcome conversations and product discovery interactions, the if/then logic that powers their conversational capabilities can be limiting. For instance, if a customer asks a unique yet pressing question that you didn’t account for when designing your chatbot’s logic, there’s no way it can answer their question, which hangs your customer out to dry and ultimately leaves them dissatisfied with your customer service.

Right Click is a startup that introduced an A.I.-powered chatbot that creates websites. It asks general questions during the conversation like “What industry you belong to?” and “Why do you want to make a website?” and creates customized templates as per the given answers. Hira Saeed tried to divert it from its job by asking it about love, but what a smart player it is! By replying to each of her queries, it tried to bring her back to the actual job of website creation. The process was short but keeps you hooked.
Executive Assistants find out what’s going on before almost anyone else. They sit it on key meetings, offer input on critical decisions, and liaise with multiple teams and even partner companies. Executive Assistants are probably among the first to find out when a CEO decides to leave the company. (After all, they’ll probably be critical to making plans for figuring out what to do when the big boss actually leaves.) EAs will probably also hear first if say—leadership decides it’s time to pick a new office space; they’ll be front and center in that process as well.

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In order to prompt website visitors to ask questions, Drift is a popular chatbot program that can be added to your website. The Drift chatbot will have a planned & written conversation with your leaders if no operators are present and guide them to make a simple appointment with one of your members. In industries where individuals are doing a lot of price comparisons based on moderately complex requirements and needs, Drift appears to benefit a lot.
Agencies who specialize in private assistants have a unique insight into the private staffing market, they can help to advise you on matters such as salary benchmarking and what is the going rate for particular roles.  They will also know what skills candidates are likely to have, and where there may be skills shortages.  If there is a surplus of candidates with particular expertise then this would likely affect your chances of recruiting.
Freshchat is another one of the best live chat support services with unique features that rival other companies on this list. Conceived to be a conversation and messaging application allows you to start chats in real-time with clients through agents or artificial intelligence. It also offers customer history, live profiles, and custom bots for automated conversations.

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