“Burnout” is a phrase that’s thrown around so often it’s lost some of its impact. Yet any entrepreneur or CEO who’s experienced burnout knows just how debilitating it can be. So how do you avoid it? Many will agree that the first step is delegation. Ensuring there are other hands to pick up tasks that you just don’t have enough hours to do. When you begin delegating to a virtual assistant it’s like paying money into a bank of time and energy. That you can easily reclaim, ensuring your account doesn’t run on empty.
Aivo builds bots for organizations of all shapes and sizes. Their bots are AI-powered and allows your business to respond to customers in real-time with either text or voice, and can be set up to understand the different rules for each channel, then adapt to offer the appropriate auto-responses. It easily integrates with a number of third-party tools, including Salesforce and Zendesk.
Drift provides conversational marketing and sales software powered by both automation (rule-based) and artificial intelligence (NLP). According to their website, "Drift's conversational AI is trained on over 6 billion conversations to identify the patterns that engage and convert visitors into qualified pipeline." This means the machine learning that the chatbot comes with is already pre-trained and ready to go.
Just like you’re an expert in your field, a personal assistant is an expert in theirs. This means that when you eventually make the great decision to hire one, you could be relieved of the most time-consuming, draining or repetitive tasks immediately. On the first day. This provides an immediate relief which is often missing with the hire of a new employee in say, sales or marketing.
Executive Assistants can expand their roles as they develop new skills. So EAs can stay in the same role for a decade, but essentially do a different job every single year. Since EAs pitch in to help in any way possible, they are constantly exposed to opportunities to develop new competencies. This means they can expand the tasks they help with to incorporate their new skills and interests. And since an EAs work is really never done, the possibilities are virtually endless.
You might decide to hire a PA on your timezone, who can work (virtually) alongside you each day. But, thanks to modern technology, you could also hire a PA on a completely different timezone which means that while you sleep, work gets completed. This gives you the space to set tasks throughout the day as you think of them, then wake up to a completed to-do list. For entrepreneurs who aren’t able to forward-plan tasks, this gives you the time and space to allocate responsibilities and make the most of your virtual PA.
Very often the number one reason for using an external agency is to save time. The detailed process of finding a trustworthy personal assistant for your home or business takes a considerable amount of effort; there’s a lot to think about right down to double-checking references, DBS background checks, CV screening and more. Marketing activities such as posting on job boards, LinkedIn, and specialist publications can also prove expensive; plus there is the risk of hiring the wrong candidate to have to start the whole process over again.
Help you develop management skills: An added but often overlooked benefit of hiring a personal assistant is the learning opportunities their presence provides. Through everyday interaction, you’ll hone your skills as an effective delegator and communicator. This can help you become a better leader and manager over time, especially if you nurture open communication with your PA and are open to receiving feedback.
When you choose a personal assistant agency you simply need to tell them what kind of person you need and what for, then they will go off and do the heavy lifting for you; they can handle all of the vettings, interviewing, and hiring candidates for the job. A specialist agency can keep their costs down through repeated advertising – passing these savings on to you, and when you hire a personal assistant agency their market knowledge should also help to reduce the chances of failed hiring. In fact, many agencies also offer rebate periods and will re-advertise your vacancy if the candidate leaves the position within a specified period of time.
Imperson builds chatbot solutions, which through conversation, naturally automates the customer journey. An authentic customer chat experience is provided by this conversational bot. Imperson helps you from setting the goals of the chatbot to identifying the correct voice and personality. The platform offers an integrated analytics platform of real-time feedback to improve performance with a completely controlled solution.