Rulai also integrates with most messaging channels, customer service software, enterprise business software, and cloud storage platforms. You can either build a Ruali chatbot from scratch with its drag-and-drop design console and let its AI adapt to your customers or you can implement a pre-trained chatbot that has been fed data from your specific industry.
Octane AI Pricing: Octane AI has a 30 day free trial period. There are three pricing tiers after the 30-day trial. The Basic plan starts at $9 per month and includes unlimited Facebook messages, automated campaigns, and automated customer support. The Pro plan starts at $209 and includes SMS as well (at the additional cost of $0.02 per message). You can get the Premium, targeted at SMS-heavy merchants, for $999 or more, depending on your preferences.
This French startup has developed into one of the best AI chatbots for Facebook Messenger. It helps businesses shorten their response time to frequently asked questions by answering them directly through the chatbots by detecting keywords in Facebook Messenger. As with most AI chatbots worth their salt, you can hand over the conversation to a human when necessary.
With their ability to guide customers through the marketing funnel, keep people engaged after sales all the while adding personality to a company's brand, AI chatbots are adding new value to brands’ content marketing. These chatbots create more personalized experiences for customers by tailoring companies' responses and content to the customers' queries and interests, which aids reputation management. They are also cheap and can work around the clock without requiring human intervention.
A chatbot is a special computer program using artificial intelligence (AI) that conducts a conversation with people, either via auditory or text input. Programmers design chatbots to realistically simulate how humans speak as conversational partners. Brands increasingly use chatbots to communicate with their customers and market their products. An AI chatbot can understand language wider than a set of pre-programmed commands and continues learning based on the inputs it receives. It can make changes based on patterns and become smarter over time.
Freshchat is another one of the best live chat support services with unique features that rival other companies on this list. Conceived to be a conversation and messaging application allows you to start chats in real-time with clients through agents or artificial intelligence. It also offers customer history, live profiles, and custom bots for automated conversations.
Owned by LogMeIn, this software has security features and a UI/UX that feels outdated and hinders the productivity of the end users. Parts of the platform feel like a legacy system, and although you have everything you need and more with Bold360, it’s just not as smooth or visually appealing as many of the new customer service chatbots on the market.