Drift provides conversational marketing and sales software powered by both automation (rule-based) and artificial intelligence (NLP). According to their website, "Drift's conversational AI is trained on over 6 billion conversations to identify the patterns that engage and convert visitors into qualified pipeline." This means the machine learning that the chatbot comes with is already pre-trained and ready to go.
A virtual PA isn’t like an employee. In that, if you need to switch PAs or even use a couple of different ones for different tasks, there’s no emotional aspect involved. At ibLE, we match entrepreneurs with the best PA for them, but as our Co-Founders know, changing requirements can mean that a different PA becomes more suitable for a more-developed business. In this case, it’s easy to work with the right person for the job.
Just like you’re an expert in your field, a personal assistant is an expert in theirs. This means that when you eventually make the great decision to hire one, you could be relieved of the most time-consuming, draining or repetitive tasks immediately. On the first day. This provides an immediate relief which is often missing with the hire of a new employee in say, sales or marketing.
Aivo was started in Argentina in 2012 when its founders were looking for a way to reinvent the communication between companies and their customers. Today, with offices in nine countries, it is one of the world's largest and most successful AI chatbot platforms and handled over 120 million conversations in English, Spanish and Portuguese the world over in 2018. Their clients include Visa, Uber, LG and General Motors.
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Are the travel bots or the weather bots that have buttons that you click and give you some query, artificially intelligent? Definitely, but they are just not far along the conversation axis. It can be a wonderfully designed conversational interface that is smooth and easy to use. It could be natural language processing and understanding where it is able to understand sentences that you structure in the wrong way. Now, it is easier than ever to make a bot from scratch. Also chatbot development platforms like WotNot, Chatfuel, Gupshup make it fairly simple to build a chatbot without a technical background. Hence, making the reach for chatbot easy and transparent to anyone who would like to have one for their business. For more understanding on intelligent chatbots, read our blog.