Olark is an excellent alternative for those businesses that want to attract potential customers, increase sales, and offer support. Olark's advanced plans offer everything you need for optimal interaction and management: customizable chat boxes, access to chat history, monitoring team performance, or the possibility of conducting pre-conversation surveys.
ItsAlive is a bit more tech orientated than counterparts such as MobileMonkey and Chatfuel, although it goes to a lot of effort to make sure non-tech users can also use it. Its bots work with keywords that it learns from users in order to answer their questions in future. It also makes use of recipes to automatically respond when users use specific keywords or phrases. You can add as many recipes as you want and switch them ON/OFF as you want.
Help you develop management skills: An added but often overlooked benefit of hiring a personal assistant is the learning opportunities their presence provides. Through everyday interaction, you’ll hone your skills as an effective delegator and communicator. This can help you become a better leader and manager over time, especially if you nurture open communication with your PA and are open to receiving feedback.
Problems tend to make some people freak out and shrink up and then energize others and inspire them to spring to action. Executive Assistants that fit the second profile will thrive when it comes to the problem-solving aspect of EA roles. Problem-solving also appeals to people who love a good mystery or puzzle—people who will stop at nothing until they figure out the answer to their problem.
Executive Assistants spend a bulk of their time organizing, planning, strategizing, mapping, calculating, you name it. Assistants have to manage Executives’ jam-packed calendars and find the most strategic ways to fit important events into limited time frames. They also have to plan schedules, office layouts, and strategic company initiatives. EAs plan out workflows and draft timelines and manipulate moving parts and pieces to make projects work and things happen.
Most Executive Assistants don’t work a typical 9 to 5. They have to be ready and willing to help out when duty calls. And since Executives are never truly off the clock, their “partners in business” never clock out either. Most EAs never repeat the same day twice; that makes an EA’s schedule variable, but incredibly exciting. They might start one day at 6 AM and end the next day at midnight.
Similarly to helping keep track of your to do list, a personal assistant is also a second pair of eyes. Whether it’s checking that your calendar is well-organised and you haven’t double booked, or thinking ahead about booking travel transfers, it’s the type of forward-thinking that will prevent problems before they’ve happened. When you’re trying to keep multiple balls up in the air this is how you place a safety net underneath, helping to catch any that might drop.
Freshchat is another one of the best live chat support services with unique features that rival other companies on this list. Conceived to be a conversation and messaging application allows you to start chats in real-time with clients through agents or artificial intelligence. It also offers customer history, live profiles, and custom bots for automated conversations.
The value of Lobster is that every AI assistant is carefully designed and tailored to a specific business-use case that is consistent across web, app, telephony and smartspeakers. In addition, the EBI.AI team are continuously reviewing and improving each AI chatbot with the end goal of increasing lifetime value of each customer. EBI.AI are the brains behind some of the smartest AI chatbots in Europe including Cooper of Coop Sweden, SmartHelp of Legal & General Insurance and Stina of Stena Line.
According to Grand View Research the global chatbot economy will total $1.25 billion by 2025. A survey done in 2016 by Oracle showed that 80% of business decision-makers said they already used chatbots or plan to use them by 2020. Chatbots.org lists more than 1,350 chatbots and virtual agents in use around the world. Many large brands have created fascinating bots that have hit it off with their customers and their target demographics. Most people already know or use chatbots in some form, such as Siri, Alexa, Cortana and Google Assistant.
Executive Assistants find out what’s going on before almost anyone else. They sit it on key meetings, offer input on critical decisions, and liaise with multiple teams and even partner companies. Executive Assistants are probably among the first to find out when a CEO decides to leave the company. (After all, they’ll probably be critical to making plans for figuring out what to do when the big boss actually leaves.) EAs will probably also hear first if say—leadership decides it’s time to pick a new office space; they’ll be front and center in that process as well.