Business leaders count on their Executive Assistants to provide guidance and strategic counsel in matters both great and small. A trusted Executive Assistant will likely be right there in the boardroom as business leaders deliberate on whether or not to expand the business into international territory or acquire a new subsidiary. As a result of being a front-and-center resource for key business decisions, Executive Assistants get to take ownership of businesses and guide strategic company direction with almost as much influence as the business leaders themselves.
When outsourcing your job search to an external agency you can expect a quality selection of reliable candidates. An experienced staffing agency will have the best contacts and filters in place to ensure that the candidates who are selected for your position are of the highest calibre. They can also produce effective job adverts that attract the right kind of talent, and quickly screen through CVs, eliminating weaker CVs earlier on in the process.
Problems tend to make some people freak out and shrink up and then energize others and inspire them to spring to action. Executive Assistants that fit the second profile will thrive when it comes to the problem-solving aspect of EA roles. Problem-solving also appeals to people who love a good mystery or puzzle—people who will stop at nothing until they figure out the answer to their problem.
LivePerson’s BotStudio also lets you build chatbots from scratch, without any coding knowledge, and its analytics dashboard can track metrics like real-time sentiment, bot containment rate, bot conversation time, total conversation time, average order value, and bot contained sales, allowing you to grasp the impact your chatbot has had on your business’ bottom line.
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Executive Assistants find out what’s going on before almost anyone else. They sit it on key meetings, offer input on critical decisions, and liaise with multiple teams and even partner companies. Executive Assistants are probably among the first to find out when a CEO decides to leave the company. (After all, they’ll probably be critical to making plans for figuring out what to do when the big boss actually leaves.) EAs will probably also hear first if say—leadership decides it’s time to pick a new office space; they’ll be front and center in that process as well.
Freshchat is another one of the best live chat support services with unique features that rival other companies on this list. Conceived to be a conversation and messaging application allows you to start chats in real-time with clients through agents or artificial intelligence. It also offers customer history, live profiles, and custom bots for automated conversations.
According to Grand View Research the global chatbot economy will total $1.25 billion by 2025. A survey done in 2016 by Oracle showed that 80% of business decision-makers said they already used chatbots or plan to use them by 2020. Chatbots.org lists more than 1,350 chatbots and virtual agents in use around the world. Many large brands have created fascinating bots that have hit it off with their customers and their target demographics. Most people already know or use chatbots in some form, such as Siri, Alexa, Cortana and Google Assistant.
Anyone who has always wanted to “build their own career” (so to speak) will find something akin to that in an Executive Assistant role. There will of course be priorities to cover, as mandated by the executive in question. But as there are always a million things any given executive needs to do, then there are a million ways an Executive Assistant might choose to build new skills and help out.
The bot will use NLP to understand and recognize phrases, and will send users predefined answers. You can build a chatbot to serve as a customer service advisor, an event assistant, or a personal avatar. A useful feature is that when a person interacts with the chatbot, it adds them to your database, which allows you to reach out to them in the future. Chatfuel’s analytics technology provides insights about the performance of the bot. It has created Facebook Messenger chatbots for various big client including Adidas, TechCrunch, Lego and T-Mobile.