Amazon Alexa, Apple Siri, Microsoft Cortana, and Google Assistant are all, to some extent, chatbots. A chatbot is a special computer program using artificial intelligence (AI) that conducts a conversation with people, either via auditory or text input. This is precisely what you do when using Alexa and the other products mentioned. However, none of these apps are as advanced as many other chatbots – they really only give predetermined answers to questions that people ask, rather than using much AI to learn from conversations.

Just like you’re an expert in your field, a personal assistant is an expert in theirs. This means that when you eventually make the great decision to hire one, you could be relieved of the most time-consuming, draining or repetitive tasks immediately. On the first day. This provides an immediate relief which is often missing with the hire of a new employee in say, sales or marketing.

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The value of Lobster is that every AI assistant is carefully designed and tailored to a specific business-use case that is consistent across web, app, telephony and smartspeakers. In addition, the EBI.AI team are continuously reviewing and improving each AI chatbot with the end goal of increasing lifetime value of each customer. EBI.AI are the brains behind some of the smartest AI chatbots in Europe including Cooper of Coop Sweden, SmartHelp of Legal & General Insurance and Stina of Stena Line. 

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The bot will use NLP to understand and recognize phrases, and will send users predefined answers. You can build a chatbot to serve as a customer service advisor, an event assistant, or a personal avatar. A useful feature is that when a person interacts with the chatbot, it adds them to your database, which allows you to reach out to them in the future. Chatfuel’s analytics technology provides insights about the performance of the bot. It has created Facebook Messenger chatbots for various big client including Adidas, TechCrunch, Lego and T-Mobile.
This French startup has developed into one of the best AI chatbots for Facebook Messenger. It helps businesses shorten their response time to frequently asked questions by answering them directly through the chatbots by detecting keywords in Facebook Messenger. As with most AI chatbots worth their salt, you can hand over the conversation to a human when necessary.
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The easiest way to make an intelligent chatbot is to sign up for one of the platforms we have covered here. You can use the tools they provide to make a chatbot that will meet your needs. Most of these platforms cater to non-coders. For example, Botscrew allows you to create, update, train, and analyze the chatbots results on the go with a simple, user-friendly interface. Many other platforms also cater for non-technical users. Some, like ItsAlive and Pandorabots, target more technical users.

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