The value of Lobster is that every AI assistant is carefully designed and tailored to a specific business-use case that is consistent across web, app, telephony and smartspeakers. In addition, the EBI.AI team are continuously reviewing and improving each AI chatbot with the end goal of increasing lifetime value of each customer. EBI.AI are the brains behind some of the smartest AI chatbots in Europe including Cooper of Coop Sweden, SmartHelp of Legal & General Insurance and Stina of Stena Line.
What differentiates Artificial Intelligence chatbots from regular chatbots is that it is possible for chatbots to “learn” things about users by tracking patterns in data. Without training, these chatbots can then apply the pattern to similar problems or slightly different questions. This ability gives them the “intelligence” to perform tasks, solve problems, and manage information without human intervention.
Amazon Alexa, Apple Siri, Microsoft Cortana, and Google Assistant are all, to some extent, chatbots. A chatbot is a special computer program using artificial intelligence (AI) that conducts a conversation with people, either via auditory or text input. This is precisely what you do when using Alexa and the other products mentioned. However, none of these apps are as advanced as many other chatbots – they really only give predetermined answers to questions that people ask, rather than using much AI to learn from conversations.
With MobileMonkey you can build chatbots for Facebook Messenger and employ various lead generation tools such as chat blasts or broadcast messages (messages sent to multiple users, whether all users or a specific segment), drip campaigns, and list building to enhance business's marketing efforts. It also allows you to automate customer service by providing the answers to frequently asked questions and reduces the wait time. It allows for easy human intervention and lets you override your chatbot and to enter the conversation at any time.
According to Grand View Research the global chatbot economy will total $1.25 billion by 2025. A survey done in 2016 by Oracle showed that 80% of business decision-makers said they already used chatbots or plan to use them by 2020. Chatbots.org lists more than 1,350 chatbots and virtual agents in use around the world. Many large brands have created fascinating bots that have hit it off with their customers and their target demographics. Most people already know or use chatbots in some form, such as Siri, Alexa, Cortana and Google Assistant.
Imperson builds chatbot solutions, which through conversation, naturally automates the customer journey. An authentic customer chat experience is provided by this conversational bot. Imperson helps you from setting the goals of the chatbot to identifying the correct voice and personality. The platform offers an integrated analytics platform of real-time feedback to improve performance with a completely controlled solution.