Owned by LogMeIn, this software has security features and a UI/UX that feels outdated and hinders the productivity of the end users. Parts of the platform feel like a legacy system, and although you have everything you need and more with Bold360, it’s just not as smooth or visually appealing as many of the new customer service chatbots on the market.

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Drift provides conversational marketing and sales software powered by both automation (rule-based) and artificial intelligence (NLP). According to their website, "Drift's conversational AI is trained on over 6 billion conversations to identify the patterns that engage and convert visitors into qualified pipeline." This means the machine learning that the chatbot comes with is already pre-trained and ready to go. 

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Imperson is one of the leading agencies in enterprise chatbots that support text, audio, video, AR, and VR on all major messaging platforms. Its full-service creative studio deploys and hosts your bot, and provides an advanced analytics dashboard including real-time insights to improve performance. They also monitor your chatbot's performance and continuously customizes it based on user behavior.

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Aivo builds bots for organizations of all shapes and sizes. Their bots are AI-powered and allows your business to respond to customers in real-time with either text or voice, and can be set up to understand the different rules for each channel, then adapt to offer the appropriate auto-responses. It easily integrates with a number of third-party tools, including Salesforce and Zendesk.
The value of Lobster is that every AI assistant is carefully designed and tailored to a specific business-use case that is consistent across web, app, telephony and smartspeakers. In addition, the EBI.AI team are continuously reviewing and improving each AI chatbot with the end goal of increasing lifetime value of each customer. EBI.AI are the brains behind some of the smartest AI chatbots in Europe including Cooper of Coop Sweden, SmartHelp of Legal & General Insurance and Stina of Stena Line. 
The easiest way to make an intelligent chatbot is to sign up for one of the platforms we have covered here. You can use the tools they provide to make a chatbot that will meet your needs. Most of these platforms cater to non-coders. For example, Botscrew allows you to create, update, train, and analyze the chatbots results on the go with a simple, user-friendly interface. Many other platforms also cater for non-technical users. Some, like ItsAlive and Pandorabots, target more technical users.
Imperson builds chatbot solutions, which through conversation, naturally automates the customer journey. An authentic customer chat experience is provided by this conversational bot. Imperson helps you from setting the goals of the chatbot to identifying the correct voice and personality. The platform offers an integrated analytics platform of real-time feedback to improve performance with a completely controlled solution.

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