A chatbot is a special computer program using artificial intelligence (AI) that conducts a conversation with people, either via auditory or text input. Programmers design chatbots to realistically simulate how humans speak as conversational partners. Brands increasingly use chatbots to communicate with their customers and market their products. An AI chatbot can understand language wider than a set of pre-programmed commands and continues learning based on the inputs it receives. It can make changes based on patterns and become smarter over time.

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HubSpot has an easy and powerful chat builder software that allows you to automate and scale live chat conversations. Your customers will be able to get answers to frequently asked questions, book meetings, and navigate the site. At the same time, their answers are saved in your CRM, allowing you to qualify leads and trigger automation. Keep in mind that HubSpot's chat builder software doesn't quite fall under the category of "AI chatbot" because it uses a rule-based system. However, HubSpot does have code snippets, allowing you to leverage the powerful AI of third-party NLP-driven bots such as Dialogflow.
A chatbot is a special computer program using artificial intelligence (AI) that conducts a conversation with people, either via auditory or text input. Programmers design chatbots to realistically simulate how humans speak as conversational partners. Brands increasingly use chatbots to communicate with their customers and market their products. An AI chatbot can understand language wider than a set of pre-programmed commands and continues learning based on the inputs it receives. It can make changes based on patterns and become smarter over time.
Olark is an excellent alternative for those businesses that want to attract potential customers, increase sales, and offer support. Olark's advanced plans offer everything you need for optimal interaction and management: customizable chat boxes, access to chat history, monitoring team performance, or the possibility of conducting pre-conversation surveys.
Agencies who specialize in private assistants have a unique insight into the private staffing market, they can help to advise you on matters such as salary benchmarking and what is the going rate for particular roles.  They will also know what skills candidates are likely to have, and where there may be skills shortages.  If there is a surplus of candidates with particular expertise then this would likely affect your chances of recruiting.

With their ability to guide customers through the marketing funnel, keep people engaged after sales all the while adding personality to a company's brand, AI chatbots are adding new value to brands’ content marketing. These chatbots create more personalized experiences for customers by tailoring companies' responses and content to the customers' queries and interests, which aids reputation management. They are also cheap and can work around the clock without requiring human intervention.

This French startup has developed into one of the best AI chatbots for Facebook Messenger. It helps businesses shorten their response time to frequently asked questions by answering them directly through the chatbots by detecting keywords in Facebook Messenger. As with most AI chatbots worth their salt, you can hand over the conversation to a human when necessary.


Drift provides conversational marketing and sales software powered by both automation (rule-based) and artificial intelligence (NLP). According to their website, "Drift's conversational AI is trained on over 6 billion conversations to identify the patterns that engage and convert visitors into qualified pipeline." This means the machine learning that the chatbot comes with is already pre-trained and ready to go.

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This chatbot is one the best AI chatbots and it’s my favorite too. Evidently it is the current winner of Loebner Prize. The Loebner Prize is an annual competition in artificial intelligence that awards prizes to the chatterbot considered by the judges to be the most human-like. The format of the competition is that of a standard Turing test. You can talk with Mitsuku for hours without getting bored. It replies to your question in the most humane way and understands your mood with the language you’re using.

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A virtual PA isn’t like an employee. In that, if you need to switch PAs or even use a couple of different ones for different tasks, there’s no emotional aspect involved. At ibLE, we match entrepreneurs with the best PA for them, but as our Co-Founders know, changing requirements can mean that a different PA becomes more suitable for a more-developed business. In this case, it’s easy to work with the right person for the job.

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Business leaders count on their Executive Assistants to provide guidance and strategic counsel in matters both great and small. A trusted Executive Assistant will likely be right there in the boardroom as business leaders deliberate on whether or not to expand the business into international territory or acquire a new subsidiary. As a result of being a front-and-center resource for key business decisions, Executive Assistants get to take ownership of businesses and guide strategic company direction with almost as much influence as the business leaders themselves.
Someone with a background in household management is more likely to have experience handling special events and dinner parties, overseeing other household staff, booking entertainment, making travel arrangements, and managing an executive’s busy calendar. They’re also more likely to have experience overseeing contractors, landscape professionals, and animal care specialists (e.g., equine caretakers).
Employer branding is often an important component in hiring private staff.    In the competitive personal assistant market, there is also the common risk of counter-offers from competitors and similar employers. When you partner with a respected specialist agency they give candidates a real insight into your business helping to represent you as the employer of choice.

Aivo was started in Argentina in 2012 when its founders were looking for a way to reinvent the communication between companies and their customers. Today, with offices in nine countries, it is one of the world's largest and most successful AI chatbot platforms and handled over 120 million conversations in English, Spanish and Portuguese the world over in 2018. Their clients include Visa, Uber, LG and General Motors.

Drift provides conversational marketing and sales software powered by both automation (rule-based) and artificial intelligence (NLP). According to their website, "Drift's conversational AI is trained on over 6 billion conversations to identify the patterns that engage and convert visitors into qualified pipeline." This means the machine learning that the chatbot comes with is already pre-trained and ready to go.

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Aivo builds bots for organizations of all shapes and sizes. Their bots are AI-powered and allows your business to respond to customers in real-time with either text or voice, and can be set up to understand the different rules for each channel, then adapt to offer the appropriate auto-responses. It easily integrates with a number of third-party tools, including Salesforce and Zendesk.

You can build a chatbot for your business on any of the AI chatbot platforms we have covered in this article. Select the one that appears most suitable for your needs and budget. You can deploy your chatbot in numerous places, basically wherever you wish to communicate online with the public, but don’t want to tie up staff to have the conversation. These include website landing pages, messaging platforms (Facebook Messenger, WhatsApp, and the like), or in a mobile app.


Owned by LogMeIn, this software has security features and a UI/UX that feels outdated and hinders the productivity of the end users. Parts of the platform feel like a legacy system, and although you have everything you need and more with Bold360, it’s just not as smooth or visually appealing as many of the new customer service chatbots on the market.

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As the industry's most tightly integrated agent and bot solution, Bold360 uses AI to help agents be more efficient and provide seamless transitions from bots to agents. What makes Bold360 unique is that it patented its own natural language processing technology to help brands build chatbots that can understand their customers’ intent without the need of keyword matching. Its conversational AI can interpret complex language, remember the context of an entire conversation, and reply to customers with natural responses. Customers can even buy your products through the chatbot. You can also give your chatbot its own personality and run it on most messaging channels. Bold360's customers include companies such as Intuit, Edible Arrangements, and Vodafone.
AI chatbot is a software that can simulate a user conversation with a natural language through messaging applications. It increases user response rate by being available 24/7 on your website. AI Chatbot saves your time, money, and gives better customer satisfaction. Chatbots use machine learning and natural language processing (NLP) to deliver near human like conversational experience.

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