A virtual, or remote, personal assistant manages your life from afar. Like a really great fairy godmother that you never have to make a cup of tea for. Which has huge benefit if you’re a one-man or woman band, if you don’t have a physical office to put them in, or if you don’t want to be responsible for holiday, sickness and other HR headaches. Managing your PA virtually is about as simple as setting a task list and watching it get ticked off. Without you having to do a thing.
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Drift provides conversational marketing and sales software powered by both automation (rule-based) and artificial intelligence (NLP). According to their website, "Drift's conversational AI is trained on over 6 billion conversations to identify the patterns that engage and convert visitors into qualified pipeline." This means the machine learning that the chatbot comes with is already pre-trained and ready to go.
What differentiates Artificial Intelligence chatbots from regular chatbots is that it is possible for chatbots to “learn” things about users by tracking patterns in data. Without training, these chatbots can then apply the pattern to similar problems or slightly different questions. This ability gives them the “intelligence” to perform tasks, solve problems, and manage information without human intervention.
A virtual PA isn’t like an employee. In that, if you need to switch PAs or even use a couple of different ones for different tasks, there’s no emotional aspect involved. At ibLE, we match entrepreneurs with the best PA for them, but as our Co-Founders know, changing requirements can mean that a different PA becomes more suitable for a more-developed business. In this case, it’s easy to work with the right person for the job.
AI chatbot is a software that can simulate a user conversation with a natural language through messaging applications. It increases user response rate by being available 24/7 on your website. AI Chatbot saves your time, money, and gives better customer satisfaction. Chatbots use machine learning and natural language processing (NLP) to deliver near human like conversational experience.