LivePerson’s BotStudio also lets you build chatbots from scratch, without any coding knowledge, and its analytics dashboard can track metrics like real-time sentiment, bot containment rate, bot conversation time, total conversation time, average order value, and bot contained sales, allowing you to grasp the impact your chatbot has had on your business’ bottom line.
HubSpot has an easy and powerful chat builder software that allows you to automate and scale live chat conversations. Your customers will be able to get answers to frequently asked questions, book meetings, and navigate the site. At the same time, their answers are saved in your CRM, allowing you to qualify leads and trigger automation. Keep in mind that HubSpot's chat builder software doesn't quite fall under the category of "AI chatbot" because it uses a rule-based system. However, HubSpot does have code snippets, allowing you to leverage the powerful AI of third-party NLP-driven bots such as Dialogflow.
MobileMonkey is an all-in-one chatbot platform using AI technology. The platform supports web chat, live chat, SMS and Facebook Messenger bots, and omnichannel marketing. Although it’s not built specifically for the real estate space, MobileMonkey has many realtors that love the platform, as well as all the features the other chatbot platforms on this list have, and more.