Online entrepreneur and SaaS app developer Paul Ponna helps businesses and people from all walks of life transform their revenue by strategizing and implementing the latest cutting edge tools and resources. Everyone who uses the internet on their mobile phone or their computer can use the power of the internet to reach new audiences from around the world.
SOCIAL MEDIA INTEGRATION : Livechat enable us place a chat feature on our Facebook fan page,thereby enabling our helpdesk agents respond to chats from Facebook,like they come from our website. TICKET REPORTING : The ticket reporting feature provided by Livechat shows us the number of tickets created by customers.While also giving us a breakdown on how many of these ticket were successfully resolved,how many were left unresolved,how many had positive or negative ratings etc This vital analytical information ,enable us measure the performance of our helpdesk team.

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Cons:  Quite frankly, I didn’t see too much and I usually find problems pretty quickly. I guess if there was anything, it would be to provide a means to tweak the chatterpal for mobil phone use for it’s size and placement, as the dimensions are different on a phone as per a desktop. Perhaps more ChatterPal Avatars like a professor, or a crazed out scientist, but their set of Avatars was pretty good as it is.
ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants to streamline communication across websites, Facebook pages and messaging applications. It offers a visual builder with drag-and-drop capabilities, which allow users to design chatbots using various customizable templates such as e-commerce, sales, bookings and recruitment.
ChatterPal combines industry leading features like Unlimited smart chat  automation, talking 3D avatars, text-to-speech, one-click translation and a whole lot more to instantly skyrocket your leads, sales and profits using artificial intelligence! People who have seen this technology in action are calling it a “game-changer”, “pattern interrupt”, “revolutionary”, “groundbreaking” technology. 

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