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ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants to streamline communication across websites, Facebook pages and messaging applications. It offers a visual builder with drag-and-drop capabilities, which allow users to design chatbots using various customizable templates such as e-commerce, sales, bookings and recruitment.
SOCIAL MEDIA INTEGRATION : Livechat enable us place a chat feature on our Facebook fan page,thereby enabling our helpdesk agents respond to chats from Facebook,like they come from our website. TICKET REPORTING : The ticket reporting feature provided by Livechat shows us the number of tickets created by customers.While also giving us a breakdown on how many of these ticket were successfully resolved,how many were left unresolved,how many had positive or negative ratings etc This vital analytical information ,enable us measure the performance of our helpdesk team.
6. Built-In Language Translation (Go Global) – Convert chat into any language with the click of a button! How Can You Use ChatterPal? ChatterPal has many uses and can fit any type of business to increase sales and leads. I’ll go over just a few ways this technology can be used to grow your business. Ecommerce and website owners can offer discounts and coupons to boost sales!
What Makes ChatterPal Better Than Other Apps? ChatterPal comes loaded with industry leading features that are not available in any other app. This includes smart chat automation, interactive 3D avatars, award winning text-to-speech, one-click translation, logo mapping and a whole lot more. You get all this for a jaw dropping low one-time price that comes with Commercial License & Unlimited site license.