16. Want More Sales? Get Great Testimonials from Customers. Here’s the Best Way… Testimonials are all about social proof and credibility for your products, and they boost sales – Big time. But you have to make it easy for your customers to give them to you or they’ll be worthless. That’s why we created Blurb+. The easiest way for your best customers to give you a testimonial that rocks. AUTOBLOGGER PLUGIN ($39 VALUE)
SOCIAL MEDIA INTEGRATION : Livechat enable us place a chat feature on our Facebook fan page,thereby enabling our helpdesk agents respond to chats from Facebook,like they come from our website. TICKET REPORTING : The ticket reporting feature provided by Livechat shows us the number of tickets created by customers.While also giving us a breakdown on how many of these ticket were successfully resolved,how many were left unresolved,how many had positive or negative ratings etc This vital analytical information ,enable us measure the performance of our helpdesk team.
The visitors on your web page have to recognize that a real-time conversation is the fastest way to communicate with you. Let them know that you prepare to respond. You can make use of different messages over your chat box. For instance: "Hey there, we are right here and also ready to answer your concerns!" Be initial. Examine your messages and also select the most effective one.