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SOCIAL MEDIA INTEGRATION : Livechat enable us place a chat feature on our Facebook fan page,thereby enabling our helpdesk agents respond to chats from Facebook,like they come from our website. TICKET REPORTING : The ticket reporting feature provided by Livechat shows us the number of tickets created by customers.While also giving us a breakdown on how many of these ticket were successfully resolved,how many were left unresolved,how many had positive or negative ratings etc This vital analytical information ,enable us measure the performance of our helpdesk team.
As you can see above you have several choices, you can ask a question, a yes or no decision question, which can branch out into multiple yes/no questions. You can allow persons to have choices and hit different buttons, you can provide a url to go to, along with uploading pictures, and even videos right into the chat stream. If you look above where the red x’s are you can see that there are two statements, and you can add more. This is where the chat typist will type several messages back to back. Somehow the chat in real time makes it look like it’s a person typing. Very impressive here.
8. Artificial Intelligence “Chat Automation” Technology Smart Analytics Live-Link Technology Green Screen Removal Attention Grabbing Emoticons Pack Create Unlimited Chat Flows Commercial License ChatterPal Deluxe: $ 44 Unlock 13 additional 3D Avatars Immediately * One new avatar each month for one year (no monthly or yearly fees)! * Animated Emoticons Pack – Multi-thread Chat Branching (create advanced clients) – Unlimited # of chat blocks – Unlimited Video Hosting
I do a great deal of e-mail, a great deal of interactions, I make use of hotkeys and you can do this in a lot of different methods. Much of the various live conversation software program around support a hotkey application or you can utilize a software program like a ChatterPal I believe there may be a Windows edition yet on a Mac which lets you establish faster ways for frequently asked inquiries as well as reactions.
1. ChatterPal Review & Bonus There’s a lot I’m going to cover in this ChatterPal review. This is a product by Paul Ponna and if you’re on the fence about buying it, then continue reading. I’m also going to be posting some videos below showing how to create a ChatterPal campaign, explaining how it works, the upsells (OTO’s) and going over some exclusive bonuses you won’t find anywhere else if you buy ChatterPal through this page. To get my bonus package, buy ChatterPal through this link: https://bit.ly/2Eka4zb Visit the link above on February 24th – 28th during prelaunch to get the early ChatterPal launch bonus! What Is ChatterPal?
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Okay, so discuss it like they're a five-year-old even if you feel like their incredibly technological or you sell an innovation product. ChatterPal just assists the whole discussion 'cause most consumers will not also tell you that they do not get what you're what you're saying. They'll simply resemble yeah fine got it and afterwards they'll proceed. So ensure that you simplify.
We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription.
The men behind ChatterPal are Paul Ponna and Sid Diwar. They have been teaming up for nearly a decade and together launching many successful products such as Video Robot, Animation Studio, Automation Bundle, Video Pal and Video Builder. Their products have received many positive feedbacks and until now, they are still on the market as the highly convert software.