We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription.
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Man I love your enthusiasm and your desire to please your reader. But, I’m a 70 yr old Affiliate Marketer, that was just looking for a little insight on “Chatterr Pal.” To be honest I felt that your bonuses were a bit over the top (I couldn’t even consume them before I die, let alone implement them). The thought is beautiful, but just a bit on the “over kill” side for me. I don’t know about others, but I’d really like some thing that I could implement before I die. Love your enthusiasm though.
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Customer service undoubtedly plays an essential part in any kinds of business. Many companies have invested huge budget on hiring staffs, virtual agents or sophisticated platform in order to please clients as well as support them promptly. Good customer service is more likely to lead the visitors to purchasing decision, which helps business owners boost their sale.