SOCIAL MEDIA INTEGRATION : Livechat enable us place a chat feature on our Facebook fan page,thereby enabling our helpdesk agents respond to chats from Facebook,like they come from our website. TICKET REPORTING : The ticket reporting feature provided by Livechat shows us the number of tickets created by customers.While also giving us a breakdown on how many of these ticket were successfully resolved,how many were left unresolved,how many had positive or negative ratings etc This vital analytical information ,enable us measure the performance of our helpdesk team.

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A quick note about the reviews I do on this site. The product vendors give me access to their products for free in order for me to do my review. However I make no promises to them regarding the results of my tests or what I will write in my review. Should you click a link that takes you to a sales page for a paid product for sale this link will be an affiliate link and I will be paid a percentage of the sales price should you decide to invest in it.

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19. This is a WordPress plugin that will allow you to Drive Traffic From 8+ Social Site On Complete AutoPilot. This plugin automatically publishes posts from your blog to your Social Network accounts. The whole process is completely automated. Just write a new post and either entire post or it’s a nicely formatted announcement with backlink will be published to all your configured social networks. The plugin works with profiles, business pages, community pages, groups, etc. To get my bonus package, buy ChatterPal through this link:​ ​https://bit.ly/2Eka4zb
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The visitors on your web page have to recognize that a real-time conversation is the fastest way to communicate with you. Let them know that you prepare to respond. You can make use of different messages over your chat box. For instance: "Hey there, we are right here and also ready to answer your concerns!" Be initial. Examine your messages and also select the most effective one. 

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